Victoria Sakal

Hi, @lethalghost!

Thank you for taking the time to leave that review.

We’re glad to hear that the Easy WP SMTP plugin is working out well for you.

Have a good one ??

Hi, @kriswek72!

It’s great to hear WP Mail SMTP has worked out well for you.

Have a great day! ??

Hi, @s_coh!

Thank you for taking the time to leave a review! We hope you continue to have an awesome experience using WP Mail SMTP.

Enjoy! ??

Hi, @annedenicourt!

Thanks for taking the time to share your review and rating! We’re thrilled to know you’ve found WP Mail SMTP helpful.

Have a great day!

Hi, @tajriyyan192!

Thank you for your feedback!

We’re glad to hear that the WP Mail SMTP works well for you.

Have a good one! ??

Hi, @anilkumer!

Thank you for taking the time to leave the review.

We’re glad to hear that the One Click Demo Import plugin is working out well for you.

Have a good one! ??

Hi, @davestucky!

Thanks so much for leaving that review!

It’s great to hear that you’ve found the WP Mail Logging plugin does its job very well.

We hope you continue to have a 5-star experience ??

Hi, @elanibal!

Thanks for your patience.

We’ve rechecked, and this issue occurs because WordPress is not loading plugins during automatic updates. It’s a WordPress core behavior, and we can’t do anything with it.

Since plugins are not loaded, emails are sent via your server and not via the WP Mail SMTP plugin. Such a behavior occurs only for automatic updates notification email.

Kind regards.

Hi, @adleyho!

Thanks for getting in touch, and we’re sorry for the trouble.

Please note, that the WP Mail SMTP plugin is responsible for sending emails from your website. Our plugin routes all emails to the mailing service (chosen mailer), and the mailing service is responsible for the email receiving.

So, the WP Mail SMTP plugin just bridges a connection between your WordPress site and your email mailing service (mailer).

For example, you have a form on your website -> the user submits it -> sending of the notification email about the submission is triggered -> this email goes to the WP Mail SMTP plugin -> WP Mail SMTP plugin routes this email to the mailer -> mailer will send and deliver it further.

When you have trouble getting emails, such an issue could occur if the needed DNS records (SPF, DKIM, DMARC) are not added to your sender domain, or set up incorrectly, and/or your email deliverability score is low because previously you were sending not authenticated emails or you are blacklisted.

You need to make sure that you’ve followed all the steps in our guides on how to set up a mailer.

Also, check your email deliverability score here. And you’ll get a report with issues and ways to improve.

If everything is set up correctly, please, reach out to your chosen mailer support to look deeply into this issue. They’d hopefully be able to help!

Kind regards.

Hi, @imoshtaba!

Thanks for leaving the review!

It’s great to hear that you’ve found Easy WP SMTP to be awesome!

We hope you continue to have a 5-star experience ??

Hi, @anuragop!

Thank you for taking the time to leave a review! We hope you continue to have an awesome experience using WP Mail Logging.

Enjoy!

Hi, @mattcnc!

Thank you for taking the time to leave the review.

We’re glad to hear that the WP Mail SMTP is working out well for you.

Have a good one!

Hi, @jonwelser!

Thank you for the feedback on our documentation and WP Mail SMTP plugin. We’re glad to hear how well it’s working out for you!

Have a great day! ??

Hi, @lindenstudio!

Thanks for taking the time to share your review and rating! We’re thrilled to know you’ve found WP Mail SMTP helpful.

Have a great day!

Hi, @kutatishh!

Thank you so much for leaving review!

It’s great to hear you’re using the WP Mail SMTP plugin on all of your websites.

We hope you continue to have a 5-star experience ??