Sajjad Hossain Sagor

unfortunately what PHP/Apache provides as visitor IP that is our scope in this plugin to use. Advanced filtering of proxies to detect chain of IPs not possible.

@ksenax sorry about that, we have found the bug and fixed it, just uploaded the fixed version, please do update your plugin to latest version. No, you don’t need to reassign all the images that were set before, just update the plugin to latest version and you should be good to go with your previous settings.

@anke911 thanks for your kind help.

Hi @pixelsing Sorry about the inconvenience, We have applied a patch right away to fix the PHP version issue… It should now work from PHP 7.2 to latest. Please update to the latest version immediately and that should fix it. Please let us know if any issue still persists.

Have released a new version which should fix the issues.

Have released a new version which should fix the issues.

Can you try with protocol please?

It must be a incompatibility issue with your any of theme, plugin. Without full details of what you are using can’t tell anything. Please check using default wp theme (if needed disable plugins one by one)

Unfortunately we can’t provide any compatibility support for any paid plugin but open source / free version only!! This plugin itself is a open source / free plugin!!

are you using the lite version of that plugin which is open source? Only then I can check the compatibility of that plugin with our plugin… if it’s the paid version then we can’t check that.

yes!

I can confirm testing the plugin that works, but I see that you have changed the product permalinks and plugin is using condition to check if visited page is a single product page. I doubt if the permalink changing is causing the issue!! Please share your permalink structure screenshot for me to recreate the issue on my local.

the shortcode is not added to the page you shared… please add the shortcode in the page content or anywhere you prefer then test it.

Please check if your site has actually sale products… also if you have any cache plugin purge it.

function wpc_elementor_shortcode_2($atts) {
    if (!is_tag()) {
        return; // Only run this in tag archives
    }

    $tag_id = get_queried_object()->term_id; // Get the current tag ID
    $image_url = get_taxonomy_image($tag_id); // This function is supposed to fetch the image URL

    if ($image_url) {
        echo '<img alt="here goes your alt description" src="' . $image_url . '" style="max-height:100px;">'; // Output the image
    }
}
add_shortcode('tags_image_archive', 'wpc_elementor_shortcode_2');

Here is a modified code of yours, previously you were not including alt tag in your img tag. Hope that helps.

Hi @sinedb the problem with third party theme is actually out of my scope. but what I can help you with is provide some solution looking at your page. but the page you shared doesn’t exists or the domain doesn’t exists. Please provide a new page url for me to check.