Saiful Islam

Hi @techavenuelabs, @hsultd,

I’m sorry to hear that you’ve encountered site-breaking issues while using it, and I understand the frustration that can arise from such issues.

To address your concerns, our development team is actively working on identifying and resolving any issues associated with the plugin. We take these matters seriously and are committed to providing a stable and error-free experience for our users.

To quickly resolve this issue, please revert to the previous version of the?WP User Frontend Plugin (v4.0.12).

I hope your issue will be resolved.

Hi @slier,

Thank you for bringing this to our attention.

For further assistance, please contact us through the website. Please note that we cannot investigate your issues in this forum.

Hi @turisti74732,

I understand that you want to display a visually appealing photo gallery for your trip posts created using the WP User Frontend plugin. Let me guide you through the process:

• To upload photos as a gallery, edit your frontend form to include a field for uploading photos.
• Use the Image Upload field or the File Upload field in WP User Frontend.
• Ensure the Multiple Uploads option is enabled so users can upload multiple photos for a single post.

By default, the WP User Frontend does not format uploaded images into a gallery. However, you can use a gallery shortcode or a plugin that enhances how media is displayed. Here’s how to proceed:

• Install a gallery plugin such as FooGallery, NextGEN Gallery, or the built-in WordPress Gallery block.
• After the photos are uploaded via the form, you can use a custom code snippet to display the images in a gallery format within your post template.

• If you’re comfortable with code, modify the template for your trip posts.
• Retrieve the uploaded images programmatically and display them as a gallery.

If you prefer not to modify templates, you can use a shortcode to display images in a gallery format. Plugins like FooGallery allow you to create a gallery and embed it via shortcode.

I hope this helps! If you have further questions or need assistance, please contact through the website for further assistance. ??

Best regards,

Hi?@mikemospan,

Thank you for taking the time to share your wonderful feedback with us! I truly appreciate your kind words about our product. Your support means a lot to us, and I hope you continue to inspire us in the future. 

Best regards,

Hi @3vance,

Thank you for reaching out!

It sounds like you’re experiencing an issue where the WP User Frontend edit form isn’t loading existing product data when trying to edit a published product. This can happen if the form isn’t configured to pull in data correctly or if there’s a caching issue on your site. Here are some steps to troubleshoot and resolve this:

• Ensure the form you’re using to edit products is linked correctly to the post type for “Products.”
• Go to WP User Frontend > Settings and ensure that the form is set up to edit posts of type “Product” (or your specific post type, if different).
• Verify that the form fields have the correct meta keys matching those used for the products. This allows existing product data to auto-fill in the form fields.

• Deactivate other plugins temporarily to see if there’s a conflict causing the data not to load.

• Ensure you’re using the latest version of WP User Frontend. Updates often include bug fixes that may resolve issues like this.

If the issue continues after these steps, please contact through?the website for further assistance.

Hi @zahir75,

Thank you for taking the time to share your awesome feedback with us! I’m truly grateful for your kind words about our product. I appreciate it and hope you will keep motivating us in the future.

Best regards,

Hi @ianmspencer,
You’re most welcome.

It seems you’re encountering an issue with WP User Frontend forms and block themes. The problem likely stems from an incompatibility between the classic editor used by WP User Frontend and your theme’s block editor. WP User Frontend does not offer a built-in option to disable pre-processing, which is affecting how links and tags like “More except” are handled on the frontend.

Alternatively, consider temporarily switching to a classic theme to confirm if the block-editor compatibility is the root cause.

Hi @thim00,

Thank you for reaching out to us.

I’m sorry to hear you’re experiencing issues with form submission after the recent update. Based on your description, it seems that the form data isn’t being stored and the form is resetting upon submission. This can be caused by several factors, and I’d like to help troubleshoot this for you.

Here are a few things you can check:

1. Sometimes, conflicts between plugins or themes can cause JavaScript errors, which may prevent the form from submitting correctly. I recommend checking your browser’s console (press F12 or right-click and select “Inspect”) for any errors when submitting the form.
2. It’s possible that another plugin might be causing a conflict after the update. You can test this by temporarily deactivating other plugins and then checking if the form submission works.
3. Sometimes, themes can also interfere with plugins after updates. You can temporarily switch to a default WordPress theme like “Twenty Twenty-Three” to see if the issue persists.

Please try these steps, and let me know what you find. If the issue persists, feel free to reach out with this information, and I’ll be happy to assist you further.

Best regards,

Hi @ianmspencer,

Thank you for reaching out!

It sounds like you’re experiencing an issue where images are missing after editing a post via the WP User Frontend plugin’s front-end post form. This may happen if the image links are being encoded or quoted incorrectly during the editing process.

Here are a few steps you can take to troubleshoot and resolve this issue:

1. Ensure that the users editing the post have the correct permissions to upload media files. Sometimes, restricted media permissions may cause images to disappear or break during editing.
2. The WP User Frontend plugin might be automatically encoding certain HTML entities, causing image URLs to be quoted incorrectly. You can test this by checking the form’s HTML processing settings and disabling any auto-encoding features.
3. Double-check the configuration for the image upload field in the post form. Ensure that it is properly set to allow editing and that the field is not restricted or overwritten when the post is edited.
4. Sometimes, conflicts with other plugins can interfere with the way WP User Frontend handles media or post content. Try deactivating other plugins temporarily to see if the issue persists.

If none of these steps resolve the issue, it would be helpful to know the following:

• What exact format is the image URL being quoted as?
• Are you using any custom code to modify post content?

Feel free to reach out with this information, and I’ll be happy to assist further.

Best regards,

Hi @dindludovic,

I understand that you’re looking to integrate WP User Frontend with WooCommerce to create a member access area where users can access, fill out, and modify forms, with the data saved for future access and updates.

Yes, WP User Frontend can accommodate this functionality with some configuration. Here’s how:

1. You can integrate WooCommerce to create a member area for your users. By pairing WooCommerce user accounts with WP User Frontend forms, users will be able to access their personalized forms from their account dashboard.
2. WP User Frontend allows users to submit forms, and these can be customized to include the fields you need. After the form is submitted, users will be able to view and edit their submissions at any time through their dashboard or a custom page.
3. When a user edits the form, they can update their previous submission. Each time they save changes, the modifications will be reflected on their form, allowing them to return to it and make additional updates as needed. WP User Frontend also saves all these changes under their respective user accounts, ensuring personalized data access.
4. You can create a custom dashboard for users where they can manage their forms. This can be achieved using the shortcode [wpuf_dashboard], which will display a list of forms each user has submitted, allowing them to edit or view their previously filled forms.

Hope this will help. If you have any questions or need additional assistance, feel free contact through?the website?for further assistance.

Best regards,

Hi @markwaters-1,

Thank you for reaching out and sharing the details along with the screenshot. I understand that you’re experiencing a layout issue after upgrading the WP User Frontend plugin to version 4.0.11, particularly when comparing the editor and preview to how the form looks on your live site.

It seems that something may have changed between version 3.6.9 and 4.0.11, affecting the frontend rendering of the form. This could be due to various reasons such as theme compatibility, custom CSS, or changes in how the plugin handles certain elements in the frontend.

Here are a few steps to help troubleshoot and resolve the issue:

1. The upgrade might have caused a conflict with your current theme. You can try switching to a default WordPress theme (such as Twenty Twenty-Three) to see if the issue persists. If the layout looks correct with the default theme, it could indicate a theme conflict.
2. Deactivate all other plugins except WP User Frontend and check if the issue persists. If the form appears correctly with other plugins disabled, re-enable them one by one to identify any conflicting plugins.

If you are still having the problem, then kindly contact through the website for further assistance.

Regards!

Hi @gbock,

Thank you for taking the time to share your awesome feedback with us! I’m truly grateful for your kind words about our support services. I appreciate it and hope you will keep motivating us in the future.

Best regards,

Hi @pawelszroeder,

Yes, this issue was resolved with the latest version of the plugin.

?You’re most welcome. I’m sorry to hear that the problem hasn’t been resolved after the previous steps you’ve taken. Go ahead and contact us through the website for further help.

Hi @mawy23,

You’re most welcome.

Now, I’m closing this thread, but if you have any questions later on, you can start a new thread and we’ll be happy to help you accordingly.

Thank you, and have a great day! ??