Sadia

Hi,

Thank you for your positive feedback!

We’re delighted to hear that our support team could promptly address the compatibility issue with the Polylang. We strive to provide excellent support and are pleased that you appreciate the functionalities of our plugin.

Best Regards,

Hi,

Thank you for your kind words and recommendation!

We’re delighted to hear that you’re pleased with our support.

If you ever need further assistance, we’re here to help!

Best Regards,

Hi,
As I didn’t get to hear from you, I am assuming the issue has been resolved.
For now, I am marking the thread as resolved.
You can always open a ticket if you need to.
Thank you.

Hi,
?
We’ve addressed the concern you raised regarding the use of the extended-cpts library in the latest update, version 7.3.19.
?
?We’ve made enhancements that remove the usage of the third-party library “johnbillion/extended-cpts” for registering custom post types.
?
To resolve any conflicts or issues related to this library, we highly recommend upgrading to the latest version (7.3.19). This update ensures compatibility and resolves conflicts with other plugins that utilize the following library.
?
If you encounter any further issues or have additional questions, please don’t hesitate to reach out.
?
Best Regards,

Hi,

We are unable to see the screenshot. Could you please contact us here?

So that we can address the issue promptly.

Best Regards,

Hi,
I am following up to see if your issue has been resolved.
Looking forward to hearing back from you.
Thank you.

Hi,
I am following up to see if your issue has been resolved.
Looking forward to hearing back from you.
Thank you.

Hi,

If the unique identifiers (like product ID, SKU, etc) for the products remain the same between the old and updated feed, most merchant centers will automatically overwrite the old data with the new one upon upload.

If you’re encountering difficulties despite having consistent unique identifiers, please let us know specifically for which merchants you’re facing this issue. This way, we can assist you further.

Best Regards,

Hi,

It’s great news that you managed to resolve the issue independently!

Just a heads up, we generally advise against direct modifications in the database as they can occasionally lead to unexpected errors or complications. In public forums like this, I tend to avoid sharing specific database changes to prevent confusion or potential issues for other users.

If you encounter more challenges or need further assistance, feel free to reach out anytime!

Best Regards,

Hi,

We have assumed you have tried to deactivate our plugin from your cPanel. If not, here’s a possible workaround to try:

1. Utilize FTP to rename our plugin directory, which will effectively deactivate the plugin.
2. Allow approximately 30 minutes, then rename the plugin directory back to its original name, typically “best-woocommerce-feed.”

If you’ve already attempted these steps or the issue still persists, I strongly recommend contacting our support channel for direct assistance and further troubleshooting?here.

Best regards,

Hi,

Currently, our plugin is only compatible with Table Rate Shipping, specifically the one provided by WooCommerce.

Best Regards,

Hi,

Yes, our plugin is compatible with Table Rate Shipping, the one provided by WooCommerce.

Best Regards,

Hi,

Thank you for letting us know about the issue. We’ll investigate it and work on an update to resolve the problem soon.

Your feedback is important to us, and we’re committed to ensuring a smooth experience for our users.

Best Regards,

Hi,

Thank you for bringing this to our attention. We appreciate your feedback, and we’re committed to ensuring that our plugin works smoothly with other libraries and plugins.

To help us address this issue more effectively, could you please provide us with the names or specific details of the other plugins that are experiencing conflicts due to the older release of extended-cpts used in our plugin? This information will be incredibly valuable as it will enable us to conduct thorough testing and work towards bringing an update that resolves the compatibility issue.

Your assistance in identifying the conflicting plugins is greatly appreciated, and we’re committed to ensuring a seamless and conflict-free experience for our users.

Best Regards,

Hi,
As we are communicating in our support channel, I am marking the thread as resolved.
You can always open a ticket here if you need to.
Thank you.