sabira_acowebs

Thank you for considering our proposed solution. Given the unique nature of the data and the need for manual adjustments, implementing a seamless process may present significant challenges. Unfortunately, we may not be able to assist further with this specific issue. We appreciate your understanding. If you have other questions or need assistance with different matters, please feel free to reach out.

We have reviewed your requirements and can provide a custom code to copy the data. However, there are some challenges:

1. Copying data from one order to another will duplicate the specific meta data, making it identical in both orders.
2. You will need to manually edit each order’s data from the admin side.
3. Since each field’s data is entered by the customer and is different, you will need to edit each customer’s data individually.

If you are okay with these conditions, we will suggest the appropriate code.

Sorry, currently, we don’t have the option to add fields in the backend. We can only edit the values of the fields that are already present on the checkout page.

Since we haven’t received any further updates from you, we’re assuming that the issue has been resolved. We’ll consider this ticket closed for now. Please feel free to reach out if you need any additional assistance or have any further questions in the future. Thank you!

When we checked your site, we noticed that our plugin is not activated. Could you please ensure the issue persists even after deactivating the plugin?

We have tested the same version of WordPress and WooCommerce on our local environment but couldn’t replicate the issue. To investigate further, we need to examine your site in detail. We’d be glad to offer further assistance through our Acowebs Support forum.

We have checked the issues on our local site and found no problems, as you mentioned. It may be specific to your site or a compatibility issue. Could you please provide the details, such as the WooCommerce and WordPress versions you are using, as well as the version of our plugin?

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarifications from our end in the future. Thanks!

You can utilize our custom field feature to include the coupon code used by customers directly onto the invoice.

Could you please verify whether you are currently using our plugin? If you are, could you kindly provide the name of the email customizer plugin that is installed on your site? This will help us ensure compatibility and provide the appropriate support. Thank you!

We hope the issue you faced has been resolved on your end. so we are closing this ticket.

If any further issues arise, please don’t hesitate to contact us.

Thank you for your understanding.

We’re having trouble understanding the issue you’re encountering. Could you please provide more details and include a screenshot?

Could you please provide more detailed information about the problem you’re experiencing with displaying VAT on the PDF invoice? Clarifying the issue will help us better assist you in finding a solution.

Are you using any specific plugin or tool utilized for managing wholesale users? If so, could you please provide more details so we can assist you better? Also, please specify the plugin that you are using.

We checked the problem on our local site , but unfortunately, we couldn’t replicate it. It seems like it might just be happening on your website. For a more detailed examination and resolution, we encourage you to reach out to us on our support ticket . We want to help get your website working smoothly again as soon as possible.

• This reply was modified 6 months, 2 weeks ago by sabira_acowebs.