rzbel

Hello,

Thanks for your response.

The steps followed are 1. add a new ship to address. 2. add a new billing address. 3. complete order/check out. So I don’t this is anything out of the ordinary.

We’ll look for a plugin incompatibility then. Thanks for your help!

Hi,

Thanks for your response.

If we provide you with access to our dev site, is it possible for you to connect to ours and spend an hour or two checking to see if it will work with our site? And if so, what would your rate be to do so?

Thank you.

Hi Ben,

That worked- thank you so much!

Remy

Hi Jamie,

This is the theme we are using: https://paragonthemes.com/themes/nexas/

Thank you.

https://www.screencast.com/t/wdWqUekR2OQN