Ryviu

Hi @jozephor, as you can see, “review” is an optional option and it would not be used to display star rating on Google organic search so our app will not add this field to your product.

Hi there,

Can you explain what’s issue did you get so we can help you?

Best Regards,

Ryviu team

Hi there,

Please contact us via Live chat on your Ryviu dashboard and explain a little more about your issue so we can help you.

Best Regards,

Ryviu team

Hi @jinmase333,

Yes, you can add star ratings of a product on the non-product page refer to this instruction below
https://docs.ryviu.com/en/articles/4331274-how-to-add-ryviu-snippet-code-on-a-non-product-page-of-your-store

Regards,

Ryviu team

Hi there,

I’m Dan from Ryviu.

– Our app allows you can edit your account detail from Ryviu dashboard > Settings > General > click Edit button in Profile sections. You also can edit, delete reviews of your products from your Ryviu dashboard.
– Please make sure you followed all steps in this instruction when installing Ryivu app: https://docs.ryviu.com/en/articles/1061571-how-to-install-ryviu-plugin-on-your-woocommerce-store
– And then you can import reviews for your products refer to this instruction below: https://docs.ryviu.com/en/articles/1057680-import-aliexpress-amazon-reviews-using-ryviu-chrome-extension-import-reviews-tool
If you need more help or any question else, then please feel free to contact us via Live chat from your Ryviu dashboard

Best Regards,

Dan from Ryviu

Hi there,

Thank you for your feedback.

Our plugin does not have the feature to make it be similar to WooComemrce default review but I will pass it to our developers for checking.

Best Regards,

Ryviu support team

Hi there,

You can change section of Ryviu from your WordPress admin > Settings > Ryviu > change option of “Review box on product page”, if you change it to Custom then you can use this code “<?php do_action( ‘ryviu_display_review’ ); ?>” and paste to PHP file of product page or add this code “[ryviu_widget]” to page builder to anywhere in your product page.

Best Regards,

Ryviu team

Hi there,

Q&A available for Ryviu paid plans only so it will not appear if you are using Ryviu Free plan. Please check our pricing from here for more detail
https://www.ryviu.com/pricing

Best Regards,

Ryviu team

Hi Pete,

We mentioned import reviews from Amazon available on Ryviu paid plans, and with a free plan, you can import reviews from Aliexpress only.

Best Regards,

Ryviu team

Hi there,

You can change the position of comment by change setting in your WordPress admin > Settings > Ryviu > change set up of “Reviews box on product”

Hi there,

This is Tuyen from the Ryviu Team, and thanks for your using our plugin.

Firstly, I am sorry for any inconvenience this may have caused you. Ryviu plugin can show reviews on your site once installing. However, reviews cannot be displayed on some custom themes.

Have you contacted our support team before about that issue? I’d like to check and solve it for you. Please reach us via our Live chat widget at your earliest available. Thanks in advance.

Best Regards,
Tuyen

Hi there,

Thank you for contacting our Help Desk!
?
Did you connect your store with Ryviu? And please send us your store URL to check also

Best Regards,

Ryviu

Hi there,

Sorry for this inconvenience.

If you have any problems with Ryviu please contact us via the live chat widget on the Ryviu home page. We will assist you as soon as possible.

Have you followed our instructions yet?
You must connect your store to Ryviu first then install the Ryviu plugin. Please refer to our instructions below to use our application.
https://docs.ryviu.com/en/articles/1061571-how-to-install-ryviu-plugin-on-your-woocommerce-store

Best Regards,
Ryviu

• This reply was modified 4 years, 12 months ago by Ryviu.

Hi there,
Sorry for the late reply.

You can remove this request by disabling Question and Answer option in Ryviu menu on your WordPress admin page.

Best Regards,
Ryviu

Hello ClarenceCM3,

Thank you for your review, and We want to tell you some things.

Fault-spelling: “Ezusy” not “EzUSY”.
– https://www.ezusy.com/ Is a service that allows you to add products from another website to your store.
– Why service management on our server?
Because of many server related issues. Hi-tech is installed on our server. And may not work on your server. And intellectual property rights, which we can not publish through free plugins.
– This plugin is used for our other service (https://www.ryviu.com/). Your review may misunderstand to another person.