RYSE

Turns out my rant was unnecessary since this isn’t the real support forum. I decided to calm down and start over and found their real support forum in the footer of their website. You have to have your purchase code from Envato and create an account, but I’m assuming this is where they usually respond to support requests. I hope so, because that’s my only option now.

Go there to find your answers.

I never heard back from these people so I’m kinda pissed that I paid for this plugin and they don’t even bother to acknowledge a support request – especially since this is the only way they allow you to ask for support. At first I was going to vote for them (like they ask on their website), but not anymore!

I found a work around for this issue. I created blank pages with just the sliders in them and then added those pages via iframes to the real pages. Now I have 3 fully functioning sliders on both pages.

Great plugin, crap support!! Even though I’ve figured out a TEMPORARY solution, I don’t want to mark this as resolved since they haven’t actually fixed anything.

I never heard back from these people so I’m kinda pissed that I paid for this plugin and they don’t even bother to acknowledge a support request – especially since this is the only way they allow you to ask for support. At first I was going to vote for them (like they ask on their website), but not anymore!

I found a work around for this issue. I created blank pages with just the sliders in them and then added those pages via iframes to the real pages. Now I have 3 fully functioning sliders on both pages.

Great plugin, crap support!! Even though I’ve figured out a TEMPORARY solution, I don’t want to mark this as resolved since they haven’t actually fixed anything.

Is there any update on this issue? I still have problems with my page not displaying properly.

Thank you! I have to move that </div> whenever I approve new reviews. It’s a bit of a pain in the butt, but at least I have a work around for now. Whatever you figure out will greatly help. Thanks again!!

I’m still having this issue, but now it’s happening on the second tab instead of the first. The only thing that has changed since yesterday is the approval of more reviews. That was the only thing that before from the working page last week and this issue appearing a couple of days ago. Is there something in the copy of the actual reviews that is conflicting with your code. I really need help with this!!

I’ve added a </div> after <p>[RICH_REVIEWS_FORM category=”series”]</p> so that the tabs show correctly; however, now the containing div (<div id=”top”>) can’t be closed. WordPress automatically erases the closing div tag since it makes the XHTML invalid.