rymera01

Hi Umesh.K,

I think you can check if a user is on mobile or not by checking the user agents. This page should give you more idea about it: https://stackoverflow.com/questions/4117555/simplest-way-to-detect-a-mobile-device.

Using that method, you should be able to restrict the split test only on mobile devices by using this code in your functions.php file:

function isMobile() {
    return preg_match("/(android|avantgo|blackberry|bolt|boost|cricket|docomo|fone|hiptop|mini|mobi|palm|phone|pie|tablet|up\.browser|up\.link|webos|wos)/i", $_SERVER["HTTP_USER_AGENT"]);
}

add_action( 'wp_loaded','my_only_mobile_spt' );
function my_only_mobile_spt() {
    if(!isMobile()){
        remove_action('template_redirect', 'sptRedirect');
    }
}

Please keep in mind that we can only give you an example of code. If you need something more complex, I suggest you hire a developer.

I hope this helps ??

Thanks,
Okky

Hi @jyotiprakashray,

We can’t seem to replicate the issue on our end,
Can we ask for the following

1.) What php version are you on?
2.) Are you on TA 3.0.2 ( and TAP 1.0.2 if you have TAP )
3.) What theme you are using?
4.) Any error logs on the debug.log?
5.) Any error on the browser console when you visit the widgets page on the backend?

These info will help us troubleshoot further the issue

Thanks in advance

Hi @viwickam,

Thanks for getting back to me.

I believe this issue is related to your server configuration. Have you checked the page I gave you?

If you don’t know how to fix it, I suggest you contact your hosting to help you out with it.

I hope this makes sense ??

Thanks,
Okky

Hi viwickam,

Apologies for the inconvenience, may we ask what PHP version are you on?
I think this issue is related to your web server configuration

Related Reference
https://www.binarytides.com/fix-htaccess-options-not-allowed-here-error/

Hi @lucida1,

Thanks for getting in touch!

Yes, we have this feature in WooCommerce Wholesale Prices Premium. For more information, please check this page: https://wholesalesuiteplugin.com/kb/how-do-i-add-additional-wholesale-user-role-tiers/.

I hope this helps.

Thanks,
Okky

Hi Simon,

Thanks for getting in touch!

I’m afraid we don’t have a compatibility with Aelia WooCommerce EU VAT Assistant yet. I’ve raised this as a feature request and we will surely check it out later. But I’m afraid I can’t give you ETA yet, I’m sorry about that.

If you want, you can try WooCommerce EU VAT Number instead.

Thanks,
Okky

Hi Vayu,

Thanks for getting back to me.

We do this because we have various minimum quantity rules that are applied in the cart. For example, the global minimum rule allows you to add a minimum amount of any products to the cart. This means you can add two or more different products to get the wholesale price as long as the total of them meet the minimum quantity rule. This page should give you more idea about it: https://wholesalesuiteplugin.com/kb/minimum-quantity-restriction-guide-how-to-force-wholesale-customers-to-buy-a-minimum-quantity/.

Because of that, we restrict the purchase if the minimum quantity in the cart is not met.

If you need the restriction on the product page, I suggest you try a specialized plugin for this such as WooCommerce Min/Max Quantities. I believe there are free plugins for this too, but we haven’t tested them. I suggest you test them first before using it on your site.

I hope this helps ??

Thanks,
Okky

Hi @_sss,

I’m sorry to hear you are having an issue.

Could you please let me know your WooCommerce Wholesale Prices and WooCommerce Wholesale Prices Premium versions? It seems you have a lower version of WooCommerce Wholesale Prices Premium than the one required by WooCommerce Wholesale Prices. Please keep in mind that the latest WooCommerce Wholesale Prices needs at least WooCommerce Wholesale Prices Premium version 1.15.0. Could you please update it too?

To update it, simply enter your license on “Settings > WWS License > Wholesale Prices”. After that, you should get the update notification on the plugins page.

I hope this makes sense. Please let me know how it goes ??

Thanks,
Okky

Hi @kelderkold,

Could you please make sure that you are using our plugin? Please check if your WooCommerce Wholesale Prices is created by Rymera Web Co on the plugins page.

If you are using our plugin, it’s possible that there’s a conflict with the other plugins on your site. Could you please try to debug the issue by changing your theme to WordPress’ stock theme and deactivating other plugins (except WooCommerce Wholesale Prices and WooCommerce) to see if the issue persists or not? If not, then you can find the culprit by changing the theme back and activating the plugins one by one.

Looking forward to your reply ??

Thanks,
Okky

Hi Mike,

Thanks for getting in touch and sorry to hear you are having trouble there!

I’m afraid I can’t reproduce this issue on my end. Maybe there’s a conflict with other plugins or theme. Could you please try to debug the issue by changing your theme to WordPress’ stock theme (like Twenty Seventeen) and deactivating other plugins except ThirstyAffiliates to see if the issue persists or not? If not, then you can find the culprit by changing the theme back and activating the plugins one by one.

Please let me know how it goes ??

Thanks,
Okky

Hi @cristiancastro,

Thank you very much for the great review!

Cheers,
Okky

Hi @macmare

Thank you very much for this great review! I’m happy that our plugins help you ??

Cheers,
Okky

Hi @neknarf,

Thanks for the great review! I’m really glad that you are happy with our plugins ??

This sure will surely motivate us to improve ourselves.

Thanks!
Okky

Hi @aruneshdutta,

Thanks for getting in touch and sorry to hear you are having trouble there!

I’ve raised this issue and our developer will take a look at it. But unfortunately, I don’t have ETA for the fix yet.

For now, could you please try the following CSS code?

@media screen and (max-width: 550px) {
    .ui-dialog.email-cart {
        width: 90% !important;
    }
    div.email-cart div.ui-dialog-titlebar,
    div.email-cart #email-cart-form {
        width: 100% !important;
    }
}

You should be able to add it in your theme style.css file, but I suggest you use a child theme instead. For more information, kindly get in touch with your theme author.

I hope this helps ??

Thanks,
Okky

Hi @tdavide83,

Thanks for getting in touch!

I’ve just tested it on my end, but couldn’t reproduce the issue. Could you please make sure that you have enabled the “Out of stock visibility” setting on “WooCommerce > Settings > Products > Inventory”?

If you have, could you please try to debug the issue by changing your theme to WordPress’ stock theme and deactivating other plugins to see if the issue persists or not? If not, then you can find the culprit by changing the theme back and activating the plugins one by one.

Also, are you using the premium plugin or not?

Looking forward to your reply ??

Thanks,
Okky