ryansots

I will make the request now.

In addition, when a customer selects ‘Forgot My Password” the email they receive generates a Reset link that is invalid. 404. Where could this be edited or being generated incorrectly?

I was already using WP Mail Logging and it is always returning no errors.

System Report:

### WordPress Environment ###

WordPress address (URL): https://www.thenissanfigaroshop.co.uk/parts-department
Site address (URL): https://www.thenissanfigaroshop.co.uk/parts-department
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: ? 5.8.4 - There is a newer version of WordPress available (5.9.3)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.53 (Unix)
PHP Version: 7.2.34
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 9000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.7.0
WC Database Prefix: wp_
Total Database Size: 1933.29MB
Database Data Size: 1784.69MB
Database Index Size: 148.60MB
wp_woocommerce_sessions: Data: 1405.00MB + Index: 33.64MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 24.56MB + Index: 18.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 17.55MB + Index: 16.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 10.52MB + Index: 7.03MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_automatewoo_abandoned_carts: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_customers: Data: 0.39MB + Index: 0.77MB + Engine InnoDB
wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_events: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_automatewoo_guests: Data: 0.16MB + Index: 0.25MB + Engine InnoDB
wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_logs: Data: 0.48MB + Index: 0.61MB + Engine InnoDB
wp_automatewoo_log_meta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_blc_links: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 9.52MB + Index: 9.09MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_email_log: Data: 144.56MB + Index: 0.00MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 8.52MB + Index: 0.33MB + Engine InnoDB
wp_postmeta: Data: 71.59MB + Index: 37.14MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 3.69MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_fields: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_rm_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_front_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_login: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_login_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_paypal_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_sent_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_submission_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rm_task_exe_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sfa_abandoned_carts: Data: 29.52MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.41MB + Index: 0.23MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 11.52MB + Index: 8.03MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.48MB + Index: 0.27MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 2.52MB + Index: 1.14MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.44MB + Index: 0.34MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.34MB + Index: 0.64MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woel_woocommerce_order_emails_log: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.38MB + Index: 0.38MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 5.52MB + Index: 1.52MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpvivid_scan_result: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpvivid_unused_uploads_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 4.52MB + Index: 1.53MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 1.52MB + Index: 0.27MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 2028
aw_workflow: 4
br_filters_group: 1
br_product_filter: 2
custom_css: 2
custom-css-js: 1
customize_changeset: 37
elementor_library: 24
jet-smart-filters: 1
nav_menu_item: 15
oembed_cache: 17
page: 26
post: 7
product: 2167
product_variation: 249
revision: 993
shop_coupon: 39
shop_order: 8742
shop_order_refund: 110
um_directory: 1
um_form: 3
user_registration: 2
wishlist: 41

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (49) ###

Redux: by Extendify – 4.3.5
Advanced Custom Fields: by Delicious Brains – 5.11.4
AutomateWoo: by WooCommerce – 5.0.3
Broken Link Checker: by WPMU DEV – 1.11.16
Carousel Upsells and Related Product for Woocommerce: by Dan Zakirov – 0.4.6
CSM Shipping: by CSM Logistics – 1.0.0
Simple Custom CSS and JS: by SilkyPress.com – 3.39
Disable WooCommerce Reviews: by pipdig – 1.1
Duplicate Page: by mndpsingh287 – 4.4.8
Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
Elementor Pro: by Elementor.com – 3.6.4
Elementor: by Elementor.com – 3.5.6
Email Log: by Sudar – 2.4.8
Facebook for WooCommerce: by Facebook – 2.6.7
Flywheel Migrations: by GetFlywheel – 4.69
GA Google Analytics: by Jeff Starr – 20220124
LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.6.1
My Custom Functions: by Space X-Chimp – 4.51
WooCommerce Order Emails Log: by RaiserWeb – 1.4
Really Simple SSL: by Really Simple Plugins – 5.3.0
Redirection: by John Godley – 5.2.3
Restore Classic Widgets: by Bill Minozzi – 1.4
Retainful - Abandoned Cart Recovery Emails and Next Order Coupons: by Retainful – 2.6.10
Slider Revolution: by ThemePunch – 6.2.21
Simple CSS: by Tom Usborne – 1.1.1
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.23.24

W3 Total Cache: by BoldGrid – 2.2.1
WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.19
Premmerce WooCommerce Customers Manager: by premmerce – 1.1.12
Product Feed PRO for WooCommerce: by AdTribes.io – 11.5.0
Woo Shortcodes Kit: by Alberto G. – 2.0.1
Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.1.5
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.1.2
WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.9.2
WooCommerce Email Test: by RaiserWeb – 1.2.2
WooCommerce PayPal Pro Hosted: by WooCommerce – 1.0.21
WooCommerce Opayo (formally SagePay) Form and Direct Gateway: by Andrew Benbow – 4.7.15
WooCommerce Product Bundles: by SomewhereWarm – 6.4.2
WooCommerce Shipment Tracking: by WooCommerce – 1.6.25
WooCommerce Wishlist: by weLaunch – 1.1.4
WooCommerce: by Automattic – 6.3.1 (update to version 6.4.0 is available)
Yoast SEO: by Team Yoast – 18.3
WP-Cron Control: by Thorsten Ott
Erick Hitter
Automattic – 0.7.1

WP Mail SMTP: by WPForms – 3.3.0
WP Memory: by Bill Minozzi – 2.32
WP WC User Registration: by CodeIncept – 1.0.7

### Inactive Plugins (5) ###

Abandoned Cart Reports For WooCommerce: by Small Fish Analytics – 2.6.2
Classic Editor: by WordPress Contributors – 1.6.2
Feefo Ratings & Reviews: by Feefo – 1.0.7
WooCommerce Pixel Manager: by woopt – 1.11.7
WP Mail Logging: by Wysija – 1.10.4

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #27 - /shop
Basket: #28 - /basket
Checkout: #29 - /checkout
My account: #3449 - /my-account
Terms and conditions: ? Page not set

### Theme ###

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.4.1 – 2.5.0 is available
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: –

### sagepay ###

MCrypt: ? No
OpenSSL: ? Yes
OpenSSL Methods: ? Yes
PHP Max_Input_Vars: ? 9000
SagePay Form Enabled?: ?
SagePay Direct Enabled?: ?

### Product Bundles ###

Database Version: 6.4.2
Loopback Test: ?
Template Overrides: –

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 0
Next export: Not scheduled

### Action Scheduler ###

Complete: 31,363
Oldest: 2021-01-19 19:41:55 +0000
Newest: 2021-02-10 08:11:14 +0000

Pending: 10,082
Oldest: -0001-11-30 00:00:00 +0000
Newest: 2022-04-13 07:06:35 +0100

In-progress: 1
Oldest: –
Newest: –

Failed: 26
Oldest: 2021-02-09 12:17:56 +0000
Newest: 2021-02-10 08:04:34 +0000

Canceled: 18,902
Oldest: 2021-01-12 19:03:31 +0000
Newest: -0001-11-30 00:00:00 +0000

### Status report information ###

Generated at: 2022-04-13 08:05:57 +01:00

<strong>Log is empty</strong>

New Order emails are enabled.

I already have a logger installed. The Log says sent every time.

I can add a non-365 email address as a recipient but not remove the 365 addresses as this is a client’s site.

It’s odd as orders do come through, just not all of them.