Richard

Hi @dan14,

Did you create a ticket on support.cookiebot.com or send an email to [email protected]?
If so, please provide us with a ticket number so I can find out why you haven’t gotten any help.

Hi @jedi82,

Since these are all callbacks it doesn’t really matter where you add them.
You can just put them in a par of <script> tags and add them anywhere on the page.

So as long as you put one of the above between scripts-tags can add indeed add them using Snippets.

Hi @jedi82,

You can do this with one of these scripts:

Reload on accept:

CookiebotCallback_OnAccept = () =>
  Cookiebot.changed && document.location.reload();

Reload on decline:

CookiebotCallback_OnDecline = () =>
  Cookiebot.changed && document.location.reload();

Reload on any type of consent:

window.addEventListener('CookiebotOnConsentReady', () => {
  Cookiebot.changed && document.location.reload();
})

Hi again,

Thank you for clarifying why you would need to locally host the script. We’re aware of the Hessen ruling, which prohibits data transfer to the United States.
Sadly locally hosting really isn’t a possibility, but we do offer an EU hosted alternative, as described in this article: Cookiebot CMP – European CDN solution.

I hope this helps you comply with the German requirements.

Hi @ov3rfly,

Unfortunately we can’t include the JS-file, as we continuously make changes and update it.
Furthermore, the script will fails if it’s hosted locally. This is due to the script fetching multiple resources from consent.cookiebot.com.

So I’m afraid we can’t accommodate your request ??

Hi @kemo2010,

I assure you all our supporters are fully human, although is some cases your misgivings are somewhat understandable ??
The ones I can personally vouch for are human are very willing to help you though.
So if you send us an email ([email protected]) I’m sure be they’d be happy to assist you.

• This reply was modified 3 years ago by Richard.

Hi @amiga4ever,

The banner appears just fine for me, and I’m definitely not logged in.
Is it possible you’ve consented previously?

Try seeing if there’s a cookie called CookieConsent. If there is, remove it and reload the page. That should get the banner to display again.

Hi @amiga4ever,

It’s probably some misconfiguration (like a wrong cbid or that the domain isn’t listed in the Manager).
Which website are you experiencing this issue with?

Hi @nmueller,

You could add this script to the page where you don’t want the banner to be displayed: <script>window.addEventListener("CookiebotOnDialogDisplay", () => Cookiebot.hide())</script>
This will essentially wait for the banner to annonce that it is being displayed and issues the command to hide the banner in response. This will not set any cookies.

Hi Dan,

You can’t locally host the uc.js script, there are a lot of dependencies that will break.

You can drastically improve performance though if you disable the auto blocking functionality.
You will need to manually ensure that scripts that require consent are blocked prior consent, for example by manually marking them up as described here: Manual Markup Guide

You could also consider primarily using Google Tag Manager to implement scripts and use consent data to determine whether or not to fire tags. This is described here: Controlling cookies

Hi @mengeco,

In regards to the site not loading; Is this both with or without auto blocking enabled?
Auto blocking affects the way in hwich a page loads, and can sometimes cause some unexpected results. In manual mode the DOM isn’t affected to the same degree.

In regards to the language in hwich the banner is displayed; Normally the Cookiebot banner is displayed in the language set as the preferred language in the user’s browser (provided that this language has been added in the Manager).

Hi @dgilfillan,

Currently you can only add the script where you are opted out by default.
Our WordPress plugin doesn’t know the location of the visitor. If you need to have the script behave differently, depending on where the visitor is located, you would need to add some logic that uses geo location information which would need to be fetched by a third party solution.

In order to check if Consent Mode is working properly, we’ve created an article that describes some checks you can perform: Checking if Consent Mode is properly implemented

Hi @darkempror,

I don’t see the error message on the page you linked to. As a matter of fact, everything seems to be working perfectly.
Could you provide some steps to reproduce the issues?

Hi @markjan2020,

4 minutes to load any resource seems very excessive. Is this something you’re still experiencing, or was this perhaps a temporary issue?

Regarding implementation, for WordPress users the Cookiebot plugin is by far the best way to add Cookiebot to your website. This will ensure that it is loaded before any other script, and ensure no dependencies break or scripts can set cookies without prior consent.

Hi @sleekdevigner,

Regarding to “Personal Data is transmitted to Adequate countries only”, this doesn’t have anything to do with your subscription type. Since the Schrems II ruling, the United States is no longer considered an “adequate country”. As a consequence, whenever data is transmitted to USA, you’ll see these warnings.

Regarding the CCPA option, this allows you to display different banners for Californians than to the rest of the world. The CCPA type banner has a checkbox that is labelled “Do Not Sell My Personal Information”, which opts out of all optional cookie categories when checked.
There is a link that does this on the Cookie Declaration as well, which is the second script on the Your scripts tab in the Manager.

Finally, regarding obtaining consent from minors: We don’t have any specific feature for to help you in this regard.