ruphusroger

I don’t know why, but mails are sent again..

I really do not understand what the heck woocommerces problem is!?

Right now I followed the first post on this topic: https://gist.github.com/mikaelz/d574457cb22f1f79f337 and deleted all products from the SQL database using the SQL statements.

Then I imported my CSV file again and the freshly created products still seek their product images in wp-content/uploads/2018/11/ or 10 or 9

wth?

• This reply was modified 6 years, 3 months ago by ruphusroger.

Please can you assist me, to prevent WooCommerce from resetting my custom URL?

I assume WC is always resetting the Image URL to the default one, which is for (most) products /wp-content/uploads/2018/11 or 10 or 9 or something. depends on the product.

Some days earlier I disabled to WP option to structure the media in subdirectories like /2018/11. So new product image URLs are rewritten to /wp-content/uploads/ while old product image URLs are rewritten to /wp-content/uploads/2018/**

None of my products uses my custom URL which points to the folder /wp-content/thumbnails/

Hello Hannah,
thank you very much for your response.

To answer your questions:
* New products are now working correctly – is that right?
Correct. It works with my custom path ….com/wp-content/thumbnails/image.png

* Old / already existing products no longer have product images – is that right?
Correct. When I export products it show the path ….com/wp-content/uploads/image.png

* What happens if you try to manually update a product’s image – does the image show up correctly?
If I manually change the product image:
1. I can not choose the image from my custom folder, which is used by importing through CSV.
2. If I use the upload function and use that uploaded image, that image is shown. The image is then stored again in ….com/wp-content/uploads/image.png

So I question myself:
1. Why did it work with my custom folder before?
2. Is there no way to individually structure my data like thumbnails / product images?

Update:
When I export the products, the Image coloumn states a different (standard?) URL path to the image, which logically does not exists.

On Export the URL states: …/wp-content/uploads/2018/10/….png

But on import the Image coloumn states: wp-content/thumbnails/…..png

Why does WooCommerce change my cutsotm URL to that standard one on import?!

Update:
I tested that issue with Paypal payments.
When I test an order with a 100% coupon code, I receive the e-mail with download information and the titel Your … order is now complete.
So maybe it is not about the feature under WooCommerce -> Settings -> Email.

But even if the Paypal order is payed, payment is noticed within WooCommerce, the order is set to “Completed” -> But there is no E-Mail sent…

Update:
When I now import brand new products, those will have their individual image shown.
So only “old” products which I want to UPDATE will not receive their correct image.

I remember, that the import would even fail, if the stated image and its path can not be found.