C-Metric

Hello Team,

I hope you’re doing well. I’m writing to follow up on a support ticket I submitted regarding the GiveWP – Donation Plugin and Fundraising Platform Plugin. The issue I’m encountering is as follows:

Issue – Forbidden Error on Donation Submission During Test using Test Donation Option

We have tested the form in live site as well we faced the same issue in live site following is the video URL for the reference.

Video URL – https://www.awesomescreenshot.com/video/32221087?key=062974b8adfcd73e78cd524bcfabb580

So can you please let me know is there any updates on my ticket. Your assistance in resolving this would be greatly appreciated.

Thank you for your time, and I look forward to hearing from you soon!

Rupesh Jorkar

Dear Support Team,

I have clicked on the “I already added” button, but the error message still appears. so should we supposed to ignore this message ?

We have attached the video URL for reference.

Video URL – https://www.awesomescreenshot.com/video/24566029?key=7b350096f9b91416b79584629db5f096

Thanks!
Rupesh Jorkar

Thank you for your update!

We already applied the following steps, but it still error message appears on the dashboard. Please find the attachment for reference. So, can you please advice.

#1 However, you can click the “I already added” link on the notice to stop seeing it.

#2 If it still shows after that, then clear your website’s cache and transients in Rank Math > Status & Tools > Database Tools > Clear Transients.

URL – https://tinyurl.com/yk7dawal

Thanks!
Rupesh Jorkar

Hello Support Team,

Thank you for your message and the update regarding the beta version.

However, I wanted to inform you that we won’t be able to use this beta version on our server because of some existing configurations that are managed using Composer, as well as the fact that plugins are managed using Composer.

We believe that we will receive the next version with these changes soon, and we are eagerly awaiting this update.

Best regards,
Rupesh Jorkar

Hello Support Team,

I understand your request to access the staging environment for testing purposes. However, due to security and privacy concerns, sharing the staging URL is not possible. Instead, we can go with the following options

1) Screen sharing using Zoom/Skype/Microsoft-Team or any other video call platform
2) Sharing screenshots

Moreover, I’d like to bring to your attention that we’ve already provided a potential solution. We kindly request you to review it and contemplate its inclusion or modification in your upcoming plugin version.

Feel free to choose the option that works best for you, and we’ll proceed accordingly.

Thank you for your understanding and support,
Rupesh Jorkar

Hello Support Team,

I wanted to provide an update on the situation after following your previous suggestion to update the plugin. Regrettably, the issue I initially reported is still persistent.

Upon further investigation, I’ve identified a specific aspect of the problem. It appears that the $term variable is not being adequately safeguarded against having a null value in certain cases. Here are the details:

Problematic Code:
File: /wordpress/wp-content/plugins/wonderm00ns-simple-facebook-open-graph-tags/public/class-webdados-fb-open-graph-public.php
Line Number: 287
Code: $fb_url = get_term_link( $term, $term->taxonomy );

Solution:
To prevent potential null value issues, it’s recommended to wrap the code snippet within an if condition:
if ( $term ) {
$fb_url = get_term_link( $term, $term->taxonomy );
}

I understand that addressing code-related matters can be intricate, but I believe that this adjustment could significantly contribute to resolving the issue and we received this resolving issue in next version

Thank you for your understanding and support.
Rupesh Jorkar

Hello Support team,

Thank you for this update. let me upgrade plugin version and come to you if required.

Thanks,
Rupesh Jorkar

Hello Support team,

No problem at all!

Please go ahead and reproduce the issue on your staging websites. Once you’ve done that, please update me with the details and any relevant information you can gather. This will help me better understand the problem and provide you with the most appropriate assistance.

If you have any questions or need further clarification, feel free to ask. I’m here to assist you.

Thanks and regards,
Rupesh Jorkar

Hello stephanieliy,

As per the guidance I install the Fatal Error Notify plugin and try to open the Payment History page the same issue occurred but not received any fatal error email. We checked the error.log file unable to found fatal error following is the error log and Plugin Activation Screenshot. Please suggest the other way to fix this type of issue.

Plugin Screenshot – https://tinyurl.com/2l7bbhd6

Log File

[17-Jan-2023 04:26:10 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 05:48:22 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 05:54:04 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:29:29 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:29:38 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:29:41 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:30:43 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:30:46 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:30:49 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:30:52 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:30:54 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:33:30 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:33:33 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:35:01 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:35:03 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:35:50 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:36:33 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:36:36 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:37:44 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:37:47 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:38:45 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:38:48 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:40:45 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:40:47 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:42:46 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:42:48 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:44:47 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:44:51 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:46:48 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:46:52 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:48:42 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:52:50 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:52:53 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:54:49 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:54:52 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:56:51 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 06:58:53 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:00:54 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:00:58 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:03:55 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:03:58 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:04:55 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 07:04:58 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 09:17:43 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 09:18:32 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 09:53:41 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 11:00:12 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 11:14:57 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 11:53:27 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:10:46 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:11:33 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:11:38 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:13:34 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:13:35 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:16:21 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217
[17-Jan-2023 12:16:22 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home3/devsbule/public_html//wp-content/plugins/custom-registration-form-builder-with-submission-manager/registration_magic.php on line 217

Thanks!

• This reply was modified 2 years, 2 months ago by C-Metric.

Hello Stephanieliy,

Following is the System Report please check it.

WordPress Environment

WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Home (#143)
Page for Posts: Blog (#144)
Table Prefix Length: wp_
Table Prefix Length: 3
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, flamingo-spam, refunded, failed, revoked, cancelled, abandoned, processing, preapproval

Server Environment

Hosting Provider: DBH: localhost, SRV: dev.ubs.bible
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: LiteSpeed
PHP Version: 7.4.32
PHP Post Max Size: 500 MB
PHP Time Limit: 300
PHP Max Input Vars: 2000
PHP Max Upload Size: 300 MB
cURL Version: 7.86.0, OpenSSL/1.1.1q
SUHOSIN Installed: –
MySQL Version: 5.7.34
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
gzip: ?</img>
GD Graphics Library: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

GiveWP Configuration

GiveWP Version: 2.23.2
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All Database Migrations Completed.
Database Tables: ?</img> wp_give_donors?</img> wp_give_donormeta?</img> wp_give_comments?</img> wp_give_commentmeta?</img> wp_give_sessions?</img> wp_give_formmeta?</img> wp_give_sequential_ordering?</img> wp_give_donationmeta?</img> wp_give_revenue?</img> wp_give_migrations?</img> wp_give_log
GiveWP Cache: Enabled
GiveWP Cache: ?</img>New Donation?</img>Donation Receipt?</img>New Offline Donation?</img>Offline Donation Instructions?</img>New User Registration?</img>User Registration Information?</img>Donation Note?</img>Email access
Upgraded From: 2.23.0
Test Mode: Disabled
Currency Code: GHS
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: iPay, Test Donation, Offline Donation
Default Payment Gateway: iPay
PayPal IPN Notifications: N/A
Donor Email Access: Disabled
Stripe Webhook Notifications: January 23, 2020 9:48 PM

Active GiveWP Add-ons

Give - ConvertKit: ?</img> Unlicensed – by GiveWP – 1.0.3
Give - Currency Switcher: ?</img> Unlicensed – by GiveWP – 1.5.0
Give - Form Field Manager: ?</img> Unlicensed – by GiveWP – 1.6.0
Give - Per Form Gateways: ?</img> Unlicensed – by GiveWP – 1.0.2
Give - Stripe Gateway: ?</img> Unlicensed – by GiveWP – 2.4.0

Other Active Plugins

Advanced Custom Fields: by WP Engine – 6.0.6
Advanced Flat Rate Shipping For WooCommerce: by theDotstore – 4.1.2
Advanced iFrame: by Michael Dempfle – 2022.8
Advanced iFrame custom folder: by Michael Dempfle – 1.0
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
All in One SEO Pro: by All in One SEO Team – 4.2.9
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1
ChimpMate - WordPress MailChimp Assistant: by Voltroid – 1.3.2
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.7.2
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8
CSS3 Responsive Compare Pricing Tables: by QuanticaLabs – 11.2
Custom Payment Gateways for WooCommerce Pro: by Algoritmika Ltd – 1.4.2
Easy WP SMTP: by Easy WP SMTP team – 1.5.3
ECOBANK WooCommerce: by c-metric – 1.0
Envato Market: by Envato – 2.0.7
Essential Grid: by ThemePunch – 3.0.6
Flamingo: by Takayuki Miyoshi – 2.3
Give - Custom Currency symbol - GH?: by Rupesh Jorkar (RJ) – 1.0
Give - iPay Ghana Payment Gateway: by cmetric – 1.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.11.0
Imagify: by Imagify – Optimize Images & Convert WebP – 2.1
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.6
iPay Ghana WooCommerce: by iPay Solutions Ltd. – 1.0.7
LeadMagic: by RegistrationMagic – 1.2.7
ManageWP - Worker: by GoDaddy – 4.9.16
Maps Widget for Google Maps: by WebFactory Ltd – 4.23
Mobile Pay: by C-Metric –
My WordPress Login Logo: by Afsal Rahim – 2.4.1
NS Cloner - Site Copier: by Never Settle – 4.2.2.1
Order Export & Order Import for WooCommerce: by WebToffee – 2.3.0
Order Tracking - WordPress Status Tracking Plugin: by Etoile Web Design – 3.2.3
P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.4
Porto Theme - Functionality: by P-Themes – 2.3.1
Rank Math SEO: by Rank Math – 1.0.106
RegistrationMagic: by RegistrationMagic – 5.1.9.1
Retainful - Abandoned Cart Recovery Emails and Next Order Coupons: by Retainful – 2.6.18
Scan and Pay: by C-Metric –
Site Kit by Google: by Google – 1.90.1
Slider Revolution: by ThemePunch – 6.6.8
Social Chat: by QuadLayers – 6.2.7
Social Chat PRO: by QuadLayers – 2.7.1
Store Locator Plus? for WordPress: by Store Locator Plus? – 2210.25.02
Subscribe2: by weMail – 10.39
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
Widget Shortcode: by Hassan Derakhshandeh – 0.3.5
WooCommerce: by Automattic – 7.2.3
WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.2.9
WooCommerce Shipping & Tax: by WooCommerce – 2.1.1
WooSidebars: by WooCommerce – 1.4.6
WP All Import: by Soflyy – 3.7.1
WP All Import - WooCommerce Add-On: by Soflyy – 1.5.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.5
WPForms Lite: by WPForms – 1.7.9
WP Mail Log: by WPVibes – 1.0.2
WP Mail Logging: by SendLayer – 1.10.5
YITH WooCommerce Wishlist: by YITH – 3.17.0

Inactive Plugins

Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0
Give - ecobank: by cmetric – 1.1.4
Give - mobilepay: by cmetric – 1.1.4
Give - scan and pay: by cmetric – 1.1.4
iThemes Security Pro: by iThemes – 7.2.4
Jetpack: by Automattic – 11.7
LiteSpeed Cache: by LiteSpeed Technologies – 5.3.2
W3 Total Cache: by BoldGrid – 2.2.9
WP Rocket: by WP Media – 3.9.3

Active MU Plugins

ManageWP - Worker Loader: by GoDaddy – 1.0.0
p3-profiler.php: by –

Theme

Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: Yes
Parent Theme Name: Porto
Parent Theme Version: 6.6.1
Parent Theme Author URL: https://www.portotheme.com/

Hello Support team,

As pet the given suggestions we did some changes in theme, core files from WordPress but it did not detect in File Change Detection module. So, can you please advice.
Attached some screenshot for reference.

#1 Code change – https://www.awesomescreenshot.com/image/33370709?key=f9e750fef952b2a5461890dd6574c8e4

#2 File change Detection – https://www.awesomescreenshot.com/image/33370751?key=b69c348189f1cc16686dd277cfeb13cd

#3 iThemes Security Log = https://www.awesomescreenshot.com/image/33370785?key=cc8789670bf44e875a0431d6a048a2e0

Thanks,
Rupesh Jorkar

Hello @bajoski3 ,
Thanks for the quick reply. and Let’s hope this will be solved soon. I’m pretty happy to have it fix.

Look forward to your reply.

Hello djwilko12,

Thank you for sharing the issue.

We have updated our code and resolved free shipping method issue with the minimum order amount rule. You can download latest version or please update the current version to use this plugin.

If you still faced the issue then share with us, We are available to resolve the issue.

Kind regards,
Rupesh Jorkar

Hello dkpix,

As per your provided example, you have to update in plugin’s configuration. Please check our point wise comments after below points:
1) I have a country country France: a point of sale shipping method: all cities in France (I don’t enter anything in your plugin)
>> We can able see one text-area for a point of sale shipping method in Advance Shipping Zone tab and you have to enter all the cities of France in this text-area.
2) a free delivery method for the cities of: Paris, Bordeaux, Lille. (I enter in your plugin the cities of paris, bordeaux, lille.)
>> If you entered all the related cities for free delivery shipping method in Advance Shipping Zone tab then it will visible in the basket properly
3) I configure your plugin correctly, but in the basket it disables the point of sale shipping method.
>> If you don’t enter any city list for a point of sale shipping method in Advance shipping Zone tab then it will not going to visible in the basket.

Note: Our plug-in will only work for City and you have to enter each city name for Shipping method in Advance Shipping Zone tab

Kind regards,
Rupesh Jorkar

Hello Dkpix & Mauricio Lopez,

We can able see Shipping/delivery methods wise separate Text-area box in “Advance Shipping Zone tab” and we can able to add Shipping method wise specific city list in “Advance Shipping Zone tab”.
For example: If we added two shipping methods in single shipping Zone then we can able see two Text-area box in “Advance Shipping Zone tab”. Now, we just need to add city list for particular Shipping/delivery methods in “Advance Shipping Zone tab” and it will reflect on checkout page.

Below is the direct link to open Advance Shipping Zone tab to open city configuration.
Direct link: YOUR-PROJECT-LINK/wp-admin/admin.php?page=wc-settings&tab=sbcfw_setting_zone_city

If you still have any doubts or issue then please share with us, We will resolved it as per the priority.

Kind regards,
Rupesh Jorkar