Rublon
Forum Replies Created
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Forum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Feature Suggestion – Asset LoadHi Steve
Thank you very much for this suggestion. We will fix this with the next version.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Missing Icon in emailsHi PSCGOhio
This has now been fixed. Please report back and let us know if it works for you.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] 2.1.4 Hang upsHi Fuchs913
We have not introduced a new temporary option to the Rublon Settings. It allows you to turn off the Real-Time Remote Logout feature. This is available with the latest version of the plugin (2.1.8). Please update and let us know if turning this option off solves your problem.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Rublon authorization errorHi voala
Since we have not heard back from you, we understand that the problem has been solved and are thus marking this topic as resolved. In case of any further questions, please contact us at [email protected].
All the best
Rublon TeamHi Javier
Since we have not heard back from you, we understand that the problem has been solved and are thus marking this topic as resolved. In case of any further questions, please contact us at [email protected].
All the best
Rublon TeamHi PSCGOhio
We understand that the problem has been solved and will thus mark this topic as resolved. In case of any further questions, please let us know.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] 2.1.4 Hang upsHi Fuchs913
We have started an investigation on this matter. Our IT department is looking for a solution that would not show any loading state in all web browsers.
It may look like page load times have increased, but that is actually not the case. Firefox interprets our listener object as a object that is actively in a loading state, but nothing is being loaded during that time. Did Pingdom really show higher load times when the latest version of our plugin was active?
Please also note that the listener object is only active if you are logged into WordPress. A visitor to your website who is not logged in via the administration panel, will not have the listener object present, which means that no loading indicator will be shown to them. Google will also not be logged in to your website, so there is no possible impact of this loading indicator to your search rankings.
We will let you know once the problem is resolved on our side. It is only a visual defect though, which has no impact on your website performance.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Fatal ErrorHi aldean
We have released a new version of our plugin that fixes this problem (test in our development environment). Could you please update and confirm?
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Fatal ErrorHi aldean
Our technical department has been looking into this today. This is a bigger issue. We need more time. Will get back to you as soon as we find a solution.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Fatal ErrorHi aldean
Thank you for your interest in Rublon.
We have forwarded your report to our technical department and will get back to you in 24 hours.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] What to do with the trash?PSCGOhio, that is a great suggestion. Thank you! We will discuss it internally and put it on our backlog. Please ping us at [email protected] and we will keep you up to date on this feature.
We’re marking this topic as resolved.
All the best
Rublon TeamHi PSCGOhio
The latest version of the plugin introduces the remote logout functionality. Does this solve your problem?
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] What to do with the trash?Hi PSCGOhio
Thank you for your suggestions. Do we correctly understand that you would like to use Rublon not only for account protection, but also to get rid of bogus accounts that get registered on your WordPress website? Accounts with email addresses that are fake and thus nobody has access to them, resulting in not being able to make it past Rublon during login?
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] Missing Icon in emailsHi PSCGOhio
Thank you for showing us this screenshot. Our technical department will take a look at this during the next 24 hours and we will reply here.
All the best
Rublon TeamForum: Plugins
In reply to: [Rublon Multi-Factor Authentication (MFA)] 2.1.4 Hang upsHi Fuchs913
Thank you for using Rublon!
We have introduced a new feature that allows you to log out remotely by removing a trusted device. This feature requires a persistent connection with our servers through a so-called listener object. Are you maybe using Firefox? This web browser shows a “loading” state while such a connection is active. This does not mean that anything is loading though. Does this really slow down your WordPress or halt anything?
All the best
Rublon Team