George

Hi again,

We have experimental feature with grid tax filters, we’ll try to launch it faster and it’ll solve your problem.

Kind regards,
George

Hello

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –?[email protected]?as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. don’t forget to mention support url from www.remarpro.com

Kind regards,
George

Hello again,

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –?[email protected]?as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. don’t forget to mention support url from www.remarpro.com

Kind regards,
George

Hi again,

We’ll need more details about when and where it should stick during scrolling and so on so that I try to implement the suitable code, screenshot examples would be helpful as well.

Kind regards,
George

Hello

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –?[email protected]?as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. don’t forget to mention support url from www.remarpro.com

Kind regards,
George

Hi again,

Sorry for late response, we’ll discuss possibility of adding mentioned hooks, we’ve removed those hooks cause our grid provides it’s own elements of woocommerce and using all the hooks sometimes makes distortions when other themes or plugins hook on same actions and filters.

Kind regards,
George

Hello,

I’ve made condition for padding control and one will appear, one appears when apply styles is set on wrapper and second one on inner elements.

As of main issue we need to test exact case, please follow steps below:

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. please don’t forget to mention the support URL from www.remarpro.com

Kind regards,
George

Hello,

I’m glad that you’ve solved your issue, if further help needed please contact us again

Kind regards,
George

Hi again,

In this case please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. please don’t forget to mention the support URL from www.remarpro.com

Kind regards,
George

Hi again,

Since we’re royal elementor addons, not elementor itself it’s better to contact elementors support itself, cause the error doesn’t show any line related to our plugin.

Kind regards,
George

Hello again,

I think you can exclude our script “royal-element or-addons\assets\js\frontend.min.js” from LiteSpeed optimizing, it’ll be more helpful if you contact Litespeed support and ask them if it’s possible to exclude the mentioned script from optimization.

If this doesn’t help we’ll need your site info to check for custom solutions and in this case:

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. please don’t forget to mention the support URL from www.remarpro.com

Kind regards,
George

Hi again,

Have you tried post grids lazy loading feature ?
https://prnt.sc/V8pFFcEWKeab
It may be helpful for you.

Kind regards,
George

Hi again,

Please provide exact page where bug occurs cause on my end underline effect works without any interruption even though there is bug in video it works normally on my end.

If you provide exact page we’ll check and tell you further steps

Kind regards,
George

Hi again,

We’ve detected the issue and fixed it, fix will be released in next update very soon.

Kind regards,
George

Hello again,

Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email:?[email protected]

Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email –?[email protected]?as well

We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

P.S. don’t forget to mention support url from www.remarpro.com

Kind regards