RTNY

<Infigo Software (@vibhorp)
12 hours, 41 minutes ago
Hello @rtny @gadgetman1966 ;
If you are Paid theme user you can contact to my website.>

What site? Why don’t you post publicly? So what’s up with the error?

Same deal here – they refused to honor my lifetime subscription. Well, that’s late stage capitalism for you.
There’s plenty of other – and free – options. I’m planning on switching to another template.

Unfortunately, no.
Weblizar has been unsupportive, their customer support is terrible (most of them seem to reside in India. There’s a significant time difference, so they’re never online).

Took you THREE weeks to respond?! Pathetic.

Theme Options removed

Doesn’t it make it impossible to edit any of the options (i.e., SLIDERS, SERVICE, PORTFOLIO) in multiple languages? WPML Multilingual CMS certainly doesn’t work anymore.
Any solutions?

Dear weblizar_support,
Thank you for your response, and my apologies for having very limited understanding of php and programming in general.
However…
There may be some confusion of terms. We’re discussing what is defined by the Enigma theme as a FEATURED IMAGE (that’s the image at the top of the page that rotates and zooms in when clicked of hovered). Whether it is known as a thumbnail or something else, I wouldn’t know.
At present the page seems fully responsive w/o any cropping, stretching, or shrinking.
I’ve changed the line as follows: add_image_size(‘wl_page_thumb’,1140,350,false); (your page seems to be 1140 px wide).Was I wrong to do so? Will it mess up the whole site, or the entire order of the Universe? Can the same effect be achieved by other means (css maybe)?
Thanks.

Got an answer already, never mind.

Dear weblizar_support,
not getting a reply I had to resort to tinkering with the functions.php file. Changing add_image_size(‘wl_page_thumb’,730,350,true); to reflect page width, to accommodate image sizes, and to eliminate cropping did the trick.
I’m sure there is a better solution and would like to hear of one.

Dear weblizar_support,
thank you for the tip – it worked, at least partially. The vertical distortion is gone, but the images are still stretched proportionally in both dimensions by about 20% which is very noticeable. The image in question is 1280 x 720 px, looks like it’s been downscaled to about 730 px, and then enlarged by about 20%.
Thank you in advance for your help.

Here’s the link to the test page.
It doesn’t matter if it’s a full-width page or the one with a sidebar – the distortion remains the same.