Forum Replies Created

Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter rtd2018

    (@rtd2018)

    Never got a response on this, but I see they realized there is a problem as they rolled back to 2.4.2 but couldn’t be bothered to reply.

    Thread Starter rtd2018

    (@rtd2018)

    The github link gives a 404 error

    I also had a “Technical Issue” yesterday with the update to 3.0.2 and had to manually roll back to 3.0.1.

    WordPress version 5.9 here.
    WooCommerce version 6.2

    Thread Starter rtd2018

    (@rtd2018)

    This appears to have solved the issue for me as well. Thank you.

    Thread Starter rtd2018

    (@rtd2018)

    Thank you @ibndawood !

    WordPress version 5.9
    Current plugin: Facebook for WooCommerce (version 2.6.29)
    PHP version 7.4.32

    Thread Starter rtd2018

    (@rtd2018)

    On a staging version of the site I disabled every plugin except Braintree and Woocommerce and set the theme to Storefront and did a test transaction with a real credit card. The device data is still not being captured.

    Thread Starter rtd2018

    (@rtd2018)

    /*
    * Dynamically replace the kount merchant ID when outputting Braintree fraud JS.
    */
    function sv_js_escape( $text ) {

    if ( strpos( $text, ‘BraintreeData.environments.’) === 0 ) {

    $kount_merchant_id = ‘604125’;

    $text = str_replace( ‘BraintreeData.environments.production’, “BraintreeData.environments.production.withId( ‘” . $kount_merchant_id . “‘ )”, $text );
    $text = str_replace( ‘BraintreeData.environments.sandbox’, “BraintreeData.environments.sandbox.withId( ‘” . $kount_merchant_id . “‘ )”, $text );
    }

    return $text;
    }

    add_filter( ‘js_escape’, ‘sv_js_escape’, 10, 1 );

    Thread Starter rtd2018

    (@rtd2018)

    Yes everything worked fine until earlier this year when we updated WP and WC.

    Thread Starter rtd2018

    (@rtd2018)

    The issue is with credit cards and we are currently using Kount. We recently moved PayPal into the Braintree plugin from a standalone so I’m not sure if it has worked at all, but I don’t see any device data listed on it. A couple years ago someone from SkyVerge added a snippet to adjust the Kount ID which worked until the update earlier this year.

    Thread Starter rtd2018

    (@rtd2018)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://racetoolsdirect.com
    Site address (URL): https://racetoolsdirect.com
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.25 (Debian)
    PHP Version: 7.4.27
    PHP Post Max Size: 499 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 6000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.34-log
    Max Upload Size: 499 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.2.0
    WC Database Prefix: _FB5_
    Total Database Size: 544.69MB
    Database Data Size: 372.09MB
    Database Index Size: 172.60MB
    _FB5_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
    _FB5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _FB5_woocommerce_order_items: Data: 2.52MB + Index: 1.48MB + Engine InnoDB
    _FB5_woocommerce_order_itemmeta: Data: 16.55MB + Index: 15.02MB + Engine InnoDB
    _FB5_woocommerce_tax_rates: Data: 0.11MB + Index: 0.22MB + Engine InnoDB
    _FB5_woocommerce_tax_rate_locations: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    _FB5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_woocommerce_payment_tokenmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    _FB5_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_actionscheduler_actions: Data: 2.03MB + Index: 1.55MB + Engine InnoDB
    _FB5_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_actionscheduler_logs: Data: 2.03MB + Index: 1.31MB + Engine InnoDB
    _FB5_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_bv_ip_store: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    _FB5_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_commentmeta: Data: 1.52MB + Index: 0.67MB + Engine InnoDB
    _FB5_comments: Data: 30.55MB + Index: 15.09MB + Engine InnoDB
    _FB5_ebay_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_auctions: Data: 6.16MB + Index: 0.17MB + Engine InnoDB
    _FB5_ebay_categories: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    _FB5_ebay_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    _FB5_ebay_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_orders: Data: 6.52MB + Index: 0.02MB + Engine InnoDB
    _FB5_ebay_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_profiles: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_shipping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_sites: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_stocks_log: Data: 5.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ebay_store_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_ebay_transactions: Data: 5.52MB + Index: 0.05MB + Engine InnoDB
    _FB5_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_mailerlite_checkouts: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
    _FB5_menu_manager_plus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ml_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_options: Data: 11.30MB + Index: 2.31MB + Engine InnoDB
    _FB5_pmxe_exports: Data: 0.41MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxe_posts: Data: 3.05MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxe_templates: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_files: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_images: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_imports: Data: 1.33MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_posts: Data: 4.19MB + Index: 0.00MB + Engine InnoDB
    _FB5_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_postmeta: Data: 163.70MB + Index: 79.19MB + Engine InnoDB
    _FB5_posts: Data: 17.45MB + Index: 8.86MB + Engine InnoDB
    _FB5_responsive_menu: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    _FB5_responsive_menu_pro: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    _FB5_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_swp_cf: Data: 0.33MB + Index: 0.41MB + Engine InnoDB
    _FB5_swp_index: Data: 12.36MB + Index: 8.56MB + Engine InnoDB
    _FB5_swp_log: Data: 3.52MB + Index: 5.55MB + Engine InnoDB
    _FB5_swp_tax: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    _FB5_swp_terms: Data: 1.52MB + Index: 1.22MB + Engine InnoDB
    _FB5_termmeta: Data: 0.17MB + Index: 0.20MB + Engine InnoDB
    _FB5_terms: Data: 1.09MB + Index: 0.14MB + Engine InnoDB
    _FB5_term_relationships: Data: 2.27MB + Index: 1.30MB + Engine InnoDB
    _FB5_term_taxonomy: Data: 1.09MB + Index: 0.13MB + Engine InnoDB
    _FB5_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_usermeta: Data: 7.45MB + Index: 6.94MB + Engine InnoDB
    _FB5_users: Data: 0.28MB + Index: 0.28MB + Engine InnoDB
    _FB5_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    _FB5_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wc_category_lookup: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    _FB5_wc_customer_lookup: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
    _FB5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _FB5_wc_order_product_lookup: Data: 2.02MB + Index: 1.28MB + Engine InnoDB
    _FB5_wc_order_stats: Data: 1.52MB + Index: 1.23MB + Engine InnoDB
    _FB5_wc_order_tax_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
    _FB5_wc_product_meta_lookup: Data: 0.45MB + Index: 0.72MB + Engine InnoDB
    _FB5_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wfblockediplog: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfblocks7: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    _FB5_wfconfig: Data: 3.23MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfhits: Data: 2.02MB + Index: 0.28MB + Engine InnoDB
    _FB5_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _FB5_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    _FB5_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wflogins: Data: 0.47MB + Index: 0.16MB + Engine InnoDB
    _FB5_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    _FB5_wfreversecache: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    _FB5_wfstatus: Data: 1.02MB + Index: 0.11MB + Engine InnoDB
    _FB5_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_woocommerce_shipping_table_rates: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    _FB5_wpforms_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    _FB5_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wpmailsmtp_tasks_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_campaign_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_email: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_email_user_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_email_user_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wysija_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wysija_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_url_mail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_user: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_wysija_user_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_wysija_user_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_yith_wapo_types: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    _FB5_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    _FB5_yith_wcwl_lists: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    _FB5_yith_ywrac_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _FB5_yoast_indexable: Data: 14.52MB + Index: 10.77MB + Engine InnoDB
    _FB5_yoast_indexable_hierarchy: Data: 1.36MB + Index: 0.88MB + Engine InnoDB
    _FB5_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    _FB5_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    _FB5_yoast_prominent_words: Data: 0.27MB + Index: 0.45MB + Engine InnoDB
    _FB5_yoast_seo_links: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    _FB5_yoast_seo_meta: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    amn_wpforms-lite: 3
    attachment: 6360
    br_labels: 8
    br_product_filter: 2
    custom_css: 3
    ig_campaign: 14
    ig_message: 18
    ign_voucher: 1
    ml-slide: 30
    ml-slider: 5
    nav_menu_item: 282
    oembed_cache: 68
    page: 23
    post: 4
    product: 2404
    product_variation: 1368
    raccartlist: 9651
    racemailtemplate: 1
    racmaillog: 5347
    racrecoveredorder: 63
    revision: 827
    shop_bogof_rule: 1
    shop_coupon: 30
    shop_order: 12481
    shop_order_refund: 663
    wafs: 2
    wc_order_status: 11
    wpcf7_contact_form: 2
    wpephpcompat_jobs: 3
    wpforms: 1
    wpmm_theme: 3
    wysijap: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (85) ###
    
    BBQ Firewall: by Jeff Starr – 20220122
    Breeze: by Cloudways – 2.0.1
    Category Editor: by Kevin Heath – 3.8.3
    Child Theme Configurator: by Lilaea Media – 2.5.8
    Webcraftic Clearfy – WordPress optimization plugin: by Creative Motion  – 2.0.0
    CMB2: by CMB2 team – 2.10.0
    Code Snippets: by Code Snippets Pro – 2.14.3
    Contact Form 7: by Takayuki Miyoshi – 5.5.5
    Cart Product Feed Additional Product Fields: by ShoppingCartProductFeed; Remi Corson & Harsha Venkatesh – 1.1.3
    Customer Reviews for WooCommerce: by CusRev – 4.37
    Easy Google Fonts: by Titanium Themes – 2.0.4
    Google Customer Reviews for WooCommerce: by eCreations – 2.6.12
    Envato Market: by Envato – 2.0.7
    Facebook for WooCommerce: by Facebook – 2.6.9
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Icegram - Popups, Optins, CTAs & lot more...: by icegram – 2.1.2
    IgniteWoo Updater: by IgniteWoo.com – 3.0.3
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Kirki Customizer Framework: by David Vongries – 4.0.21
    MalCare Security - Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.72
    MetaSlider: by MetaSlider – 3.26.0
    Facebook for WordPress: by Facebook – 3.0.6
    Perfect Brands for WooCommerce: by QuadLayers – 2.0.6
    Plugins Last Updated Column: by Fastmover – 0.1.0
    Really Simple SSL: by Really Simple Plugins – 5.2.3
    RO Marketing: by Red Olive – 1.24.9
    Responsive Menu Pro: by Peter Featherstone – 3.1.24
    SearchWP WooCommerce Integration: by SearchWP – 1.3.10
    SearchWP: by SearchWP
    LLC – 3.0.6
    
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.9
    Transients Manager: by WPBeginner – 2.0.2
    TWP Import Export: by Themes4WP – 0.1
    User Role Editor: by Vladimir Garagulya – 4.61.1
    WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.3
    Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
    Webgility: by Webgility – v362
    Widget Context: by Kaspars Dambis – 1.3.2
    Widget Options: by Widget Options Team – 3.7.11
    WooCommerce Combo Offers: by WooExtend – 2.1.7
    MailerLite - WooCommerce integration: by MailerLite – 1.5.10
    WooCommerce Admin Custom Order Fields: by SkyVerge – 1.15.1
    WooCommerce Admin: by WooCommerce – 3.1.0
    WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
    WooCommerce Advanced Product Labels: by BeRocket – 3.2.4.9
    WooCommerce AfterShip: by Lagudi Domenico – 8.9
    WooCommerce Auto Category Thumbnails: by Shellbot – 1.2.1
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.3 (update to version 1.12.0 is available)
    WooCommerce Cost of Goods: by SkyVerge – 2.9.3 (update to version 2.11.1 is available)
    WooCommerce Affirm Gateway: by WooCommerce – 1.3.4
    Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.2
    WooCommerce Pixel Manager: by SweetCode – 1.14.1
    WooCommerce Google Analytics Pro: by SkyVerge – 1.11.1
    WooCommerce Google Ads Dynamic Remarketing: by woopt – 1.8.1
    WooCommerce Order Status Manager: by SkyVerge – 1.13.3
    WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.23
    WooCommerce Shortcodes: by WooThemes
    Claudio Sanches – 1.0.0
    
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.30 (update to version 3.0.36 is available)
    WooCommerce: by Automattic – 6.2.0
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    Wordfence Assistant: by Wordfence – 1.0.9
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    WP All Export Pro: by Soflyy – 1.7.4
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    WP Crontrol: by John Blackbourn & crontributors – 1.12.0
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Fastest Cache Premium: by Emre Vona – 1.6.2
    WP Fastest Cache: by Emre Vona – 0.9.8
    WP Mail SMTP: by WPForms – 3.2.1
    WP Mega Menu: by Themeum – 99.3.1
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.2
    
    WP Rocket: by WP Media – 3.4.4
    WP Rollback: by Impress.org – 1.7.1
    Smush Pro: by WPMU DEV – 3.0.2
    WP All Export - User Export Add-On Pro: by Soflyy – 1.0.7
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    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.0
    WPForms Lite: by WPForms – 1.7.2.1
    Yoast SEO: WooCommerce: by Team Yoast – 14.6
    YITH WooCommerce Product Add-ons & Extra Options Premium: by YITH – 2.7.0
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    YITH WooCommerce Wishlist: by YITH – 3.6.0
    
    ### Inactive Plugins (20) ###
    
    Duplicate Menu: by Jonathan Christopher – 0.2.2
    Object Cache Pro: by Rhubarb Group – 1.14.4
    PHP Compatibility Checker: by WP Engine – 1.5.2
    Product Reviews Import Export (Basic): by WebToffee – 1.4.4
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    Recover Abandoned Cart: by Fantastic Plugins – 19.5
    SearchWP: by SearchWP
    LLC – 2.9.17
    
    SearchWP: by SearchWP
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    WooCommerce AvaTax: by SkyVerge – 1.16.0
    WooCommerce Buy One Get One Free: by Oscar Gare – 2.1.0 (update to version 3.0.2 is available)
    WooCommerce Gift Certificates Pro: by IgniteWoo.com – 3.5.39
    WooCommerce Google Analytics Pro: by SkyVerge – 1.8.8 (update to version 1.11.1 is available)
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    WP-Lister Lite for eBay: by WP Lab – 3.2.5
    WP All Export Pro: by Soflyy – 1.5.10
    WP All Import - ACF Add-On: by Soflyy – 3.3.6
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    Acnam Infotech – 1.6.10
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Object Cache Pro (Drop-in)
    
    ### Must Use Plugins (6) ###
    
    assets-manager.php: by  – 1.0.9
    CSV_UPLOAD_FIX.php: by  –
    Endurance Page Cache: by Mike Hansen – 2.2
    Health Check Troubleshooting Mode: by  – 1.7.2
    Object Cache Pro (MU): by Rhubarb Group – 1.14.3
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    wooco (wooco)
    
    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #25 - /home/
    Cart: #208 - /cart-page/
    Checkout: #211 - /checkout-page/
    My account: #214 - /my-account-page/
    Terms and conditions: #6433 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Alpha Store PRO Child19
    Version: 1.5.5.1568873291
    Author URL: https://themes4wp.com
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    Parent Theme Name: Alpha Store PRO
    Parent Theme Version: 1.7.0
    Parent Theme Author URL: https://themes4wp.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### Braintree (Credit Card) ###
    
    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Save to Log
    
    ### Braintree (PayPal) ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Save to Log
    
    ### Action Scheduler ###
    
    Complete: 4,967
    Oldest: 2022-01-16 05:01:20 -0500
    Newest: 2022-02-16 00:10:07 -0500
    
    Failed: 27
    Oldest: 2020-05-05 17:55:51 -0400
    Newest: 2021-04-01 21:15:18 -0400
    
    Pending: 9
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    Newest: 2022-02-17 19:37:59 -0500
    
    ### Status report information ###
    
    Generated at: 2022-02-16 00:17:32 -05:00
    

    I also emailed this morning with a similar issue. In my case I was not able to update order status or create a new order from the admin screen. I too have had to deactivate the plugin until it is resolved.

    Thread Starter rtd2018

    (@rtd2018)

    I saw the same behavior, the rest worked fine, just product pages. I also rolled back to 1.1.8.7 and disabled updates and it is back up and working.

    Thread Starter rtd2018

    (@rtd2018)

    Simon,

    It was through the SkyVerge form. It included my original post as part of the message.

    Thank you!

    Thread Starter rtd2018

    (@rtd2018)

    Simon, I submitted an inquiry on the form as requested. Thank you!

    Thread Starter rtd2018

    (@rtd2018)

    My apologies, I accidentally posted this to the wrong support forum!

Viewing 15 replies - 1 through 15 (of 16 total)