rsingel

Hi Blair,

Thanks for the suggestion.

Contextly works with many CMSes, and it’s unfortunate that WordPress uses the term sidebar in the way it does, as that’s not it’s meaning in the publishing industry generally. A sidebar outside of WordPress refers to other contextual information that is included near or embedded in a story – like an infographic.

Since we work with many CMSes, we need to stick with Siderail and Sidebars. We are referring to our Sidebars more consistently as In-story Sidebars.

Sincerely,

RS

Glad that worked. Let me check with the team to make sure I get you the precise answer.

Hi Bart,

You can do this pretty easily. In your single.php file you can reposition the Contextly display.

Simply put this where you would like the display to render:
<?php echo do_shortcode('[contextly_main_module]'); ?>

Drop us a note at [email protected] if you run into problems.

Best,

RS

Hi Marcus,

That shortcode will only work in the single post template file – single.php.

If you are having trouble with that or want to let us know what you are looking to do, drop us a note at [email protected].

Best,

RS

Upgrading to 5.5 solved my issue. Thanks for the quick support.

Hi Blair,

Contextly is set by default to not show up on pages. To get to those controls, go to WP->Settings->Contextly->Advanced Tab. Scroll down and unclick pages.

Due to how the system learns about pages and posts, it will take us a little time to remove the current pages in the system from the recommendation set.

The easiest way to make sure this happens is to drop us a note at [email protected] when you have made the change. That email address is indeed monitored.

Thanks!

RS

HI Mcnaden,

Thanks for the bug report.

1. I’m not sure why we didn’t pick up the new featured images, but we have a ticket in to update them and figure out why the change wasn’t picked up.

Just as an FYI, our system updates the metadata — including the image — when a post is updated. Unfortunately, WordPress does not consider changing the featured image alone to be an update.

So in the future, if you want a post’s image to change, do this: a) change the image b) add and then remove a space in the body of the post c) press update.

2) You can control the default image we use for posts. Goto Settings->Contextly->Big Settings Button. Then you can choose the image you’d like to use for posts without images.

3) RSS is only one of the ways we learn new posts. We don’t have a published, but private function. Once a post is published and viewed, we will add it to the system.

I understand how this is useful to you all, but for a number of reasons, relying on RSS as the source of truth doesn’t make sense for us. We work with a number of publishing systems, including ones that don’t have RSS.

Thanks again for the report, and we’ll reset the images on Bear Leader.

Best,

RS

Hi,

Unfortunately, this isn’t something we can really help you with. Through much trial and error, we’ve found that respecting the meta-data tags – starting with featured images, then using open graph tags – is the best way for us to get images for a site.

This meta-data is the same as what will be used by Twitter, Google, Facebook and other sites, so I’d recommend seeing if there’s a way you can get NextGen to work with Yoast or one of the other plugins.

This seems like something that other sites would have encountered or something that you could pay a developer to fix (perhaps even putting in a pull request after making the change to Yoast).

If you do find a solution, please drop us a note so we can make sure to pick up the changed images on your site.

Sincerely,

RS

Thanks! Glad you like it so far and thanks for the feedback.

Some more documentation is on the way soon.

Staging to prod settings migration makes sense and it’s on the list. Your vote has been noted.

Thanks for letting us know. Hearing from publishers helps us figure out what to build out next.

Siderail modules are definitely coming. We want to make sure we do it well and give folks good options for this.

We definitely hear you on it. I’m going to mark this “feature request” as resolved.

Best,

RS

Awesome! Glad it worked out. And thanks for the kind words. Looking forward to seeing it live.

Ryan

Hi Jamie,

Not totally sure why that’s not working and hard to test since your site is locked down and I don’t see that snippet in the CSS box.

But try one of these two snippets in the CSS box to see if they do the trick.

#ctx-module .ctx-link-image img {
	max-width: 100% !important;
	box-shadow: 0 opx 0px rgba(0, 0, 0, 0);
}

or

.ctx-link-image img {
	max-width: 100% !important;
	box-shadow: 0 0 0 rgba(0, 0, 0, 0);
}

Hi McNaden,

Our current post story display is controlled by the short-code [contextly_main_module].

You can try placing that in the sidebar, but that will override it showing at the end of the post.

We have plans to support the siderails in WP with other kinds of recommendations in the near future.

Thanks for checking us out.

Best,

Ryan Singel

Good idea!

Fixed.