rpwp1

Hi, sure thing – have left a review. Thanks again for the help, much appreciated.

Hello and thank you – I can confirm this update has fixed the issue for us, much appreciated.

Hi Oleksii, thank you for your reply, that’s good to know. I look forward to your upcoming release and hope we have more luck with that.

Thanks again, appreciate it.

@ryanhungate thanks for the update, look forward to hearing about progress soon. It would be great to implement this as it’s now the only third party service we’re using that I’m not able to offer a conditional opt in for as yet.

@ryanhungate thanks for the reply. That’s great – I’m sure there’s many others seeking a similar solution so look forward to hearing back when you can.

Thanks again, Robert

• This reply was modified 3 years, 10 months ago by rpwp1.

For anyone interested… Solved it. It’s to do with the Underscores theme. From WC 3.3, you need to explicitly declare WC theme compatibility in order to override templates.

More info here: https://github.com/Automattic/_s/issues/1257

Declare WC compatibility: https://github.com/woocommerce/woocommerce/wiki/Declaring-WooCommerce-support-in-themes

• This reply was modified 6 years, 8 months ago by rpwp1.

Hi

Thanks for replying and clarifying. Yes I’m able to complete an order using the WCFM dashboard.

As previously mentioned, the “Mark Shipped” action is fundamental to the workflow for my vendors, so good to hear it’s likely not a problem with my setup. Ideally I’d like to test the Ultimate version to confirm the feature works with my system as intended. Is there a way to test? Alternatively, would I be able to have an order refunded if I buy a licence and it doesn’t work?

Thanks

Robert

Ok thanks.

“you may allow your vendors to update Order Status using WCFM dashboard.”

This is the issue I’m having – for some reason I can’t update the order status when logged in as a vendor on the orders page (e.g. “/wcfm/wcfm-orders/”)

On your demo, clicking the truck icon called “Mark Shipped” allows you to enter tracking details and proceed. In my local test site, it’s just saying “undefined” when I replicate this action. Is this an error or functionality that requires the Ultimate version?

Thanks

Robert

Thanks for the response, appreciated.

Yes you’re correct; for now I wish to evaluate the free version to confirm the functionality will work on my site.

Can you confirm your plugin requires WCFM Ultimate in order for vendors to be able to confirm they’ve shipped the product through their WCFM admin console? Obviously that’s a fundamental part of the vendor workflow so would assume there’s some sort of underlying error going on, rather than it being a paid feature. This certainly makes sense for the PDF generation as you say.

Related, I notice clicking ‘mark shipped’ when it does work brings up a ‘add tracking’ modal. Is that mandatory or can optional?

FYI I tried to create a topic on your forum but it wouldn’t let me… (“ERROR: Your topic cannot be created at this time.”)

Thanks

Robert