rpalex

Thanks for the update. Is it possible to include more than one field value included in the QR Code? How do you map them to the QR?

?? yes sorry there is an inconsistency, but the value there is irrelevant, it is just used to show that a different price is calculated when it is >= 2. In my example, yes, it should be 30.

I could use number fields, but I wanted to limit the number and also wanted to show

1 Adult
2 Adults
3 Adults etc., which is possible only with Select fields.

Hi Patrick

I installed the log plugin and triggered an email. It did show logs that email was sent, however the email never made it to recipients.

The only other change that I can think of is that we have moved our Domain for Email to Office 365. So that’s the only other change that was made. However, email from all other sources are getting delivered without any issues. So the O365 hosting is working as far as I can tell.

The Branda that you recommended is free only for 7 days. So that won’t work as this setup is for a non-profit.

So I installed the Brevo (formerly SendInblue) from the WP Mail SMTP plugin and set that up and it started working. So that part is good.

So the issue was that I was using the WordPress default wp_mail() and .Microsoft 365 has strict rules that prevent unauthenticated emails. Brevo authenticates the messages by having a TXT record in my Hosting provider.

Thanks for your help.

Is this BROKEN AGAIN!

I have v1.23.3 and the problem appears again.

We downloaded Submissions as CSV and sure enough the empty cells have been ignored and the values from the following cells were shifted to the left to fill the blank cells corrupting the whole export.

Can you please have a look at this again. This is a serious bug! Not sure why this keeps reappearing.

Okay I will try that code.

The Unique ID is something that we like to save with the User record in the Database AND ALSO display that on the form when the User start entering their basic information.

For example, as soon as they enter their first name and last name, then we should display YOUR CUSTOMER ID is: <firstname><lastname>-<sequential_next_number>

But if the User does not complete the Submission that <sequential _next_number> should be released back in to the system, so that there are no gaps in the numbers.

Hi Nebu,

Thanks for the update. It is working fine. It was my mistake. I got cross wired in my head with another Joomla based Form app that uses a button to actually add more columns to the page where you can place Form fields. ??

You can close this ticket.

• This reply was modified 1 year, 8 months ago by rpalex.

Thanks for the update and that is exactly what I did too.

What we are trying to have is a Gallery Group listed on a Page as Extended and then when we click on each of those Gallery, the images will be displayed in Mosaic layout!

Here are the steps that we did:

1. Created two Galleries with dozen pictures in each
2. Then I created a Page and inserted the PhotoGallery.
3. Clicked on EDIT as you showed in the Gif
4. Clicked on Gallery and selected Mosaic.
5. Then clicked on Gallery Group and selected Extended.
6. My expectation is that when I view the page the Gallery Group will appear as extended and then when I click on one of the two Galleries the images will appear in Mosaic (as selected above)
7. That is where the problem happens. The Gallery Group appears correctly, but when I click on one of the Galleries, the images appear in Thumbnails (squares) but not in Mosaic layout.
8. So I went back to EDIT in the page and selected Gallery and selected Mosaic again and clicked Update.
9. But now when I refresh the page, the Gallery Group (list of galleries) do not appear at all, instead ALL the pictures from BOTH galleries (all 24 images) in Mosaic. So the Mosaic part worked, but we lost the Gallery Group on the page, it never got displayed!

So basically, if the last Update saved is on the Gallery tab, then the Page will load ALL images in as Mosaic (or whatever layout was selected),

BUT if the last Update saved is on the Gallery Group, then the Page will load the list of all Galleries as Extended, but of course when you go in to the individual gallery itself, the layout defaults back to simple Thumbnails!

So that is the issue. One or the other setting will work, but both layouts cannot be setup at the same time by Editing on the Page.

Thank you for your response. Meanwhile, we will try your plugin as well.

Perfect. Thank you. It is fixed with v1.22.1.

Thank you. Saves a lot of headache. You can now close this ticket as resolved!

There will always be fields that we cannot setup as Required fields.

Yes indeed, I am sure there are other premium forms with many features and certainly without this bug, but this is not a major bug that is difficult to fix. So I would hope that the Forminator team would release a patch to fix this issue.

Forminator is certainly one of the best truly free form builder that I have come across so far.

Yes, the bug can be easily recreated by creating a simple form with 5 or 6 fields in it. And then fill out the form, but leave a few fields blank. Then export the Submissions. You will see that the blank fields have all been collapsed to the left, meaning there is no null value.

Typically you would expect two commas with nothing inside it for all blank fields.

I am sure the bug we are discussing here should be quite obvious, but providing an example to avoid any confusion!

For example, if I have a form with the following fields,
Name email, phone, age, city
John [email protected] London
but I didn’t enter any values for phone and age, the CSV would come out as
John,[email protected],London

But the CSV should really be
John,[email protected],,,London
Notice the extra commas before London.

If this bug is fixed, please provide the link where we can get the patch!!

Can you provide the link for the new patch please?

Yes, I would also agree with that. Please do what is necessary to fix this simple export issue with CSV files. You have a really good Plugin, but this is a serious issue and can become a deterrent for future users, when they consider form plug-ins for their website. Please release a patch soonest.

By the way the issue is NOT RESOLVED YET! ?? So don’t mark it as resolved, the ticket may be deemed closed, but NOT resolved.

• This reply was modified 1 year, 10 months ago by rpalex.

Well I tired what you suggested. I logged off, used FTP to access the wp-content/plugins folder. Changed the name of the existing forminator to “forminator 1.20” and then FTP’d over the forminator folder from v.1.18.2.

Then I logged back in and exported the CSV. But unfortunately the problem is still there. The downloaded CSV file still collapsed all the empty fields moving the other fields to the left.

So that, for whatever reason, it did not fix the issue.

This is a SERIOUS BUG. I hope your programmers would release a patch to address this issue soon!!!

Is there a way to backup the online form and the current submissions before I do any of this?

Also, if I were to backup the current Forminator folder, I am assuming that would help to restore to the current state, should something fail when I replace it with v1.18.2?

Are you suggesting that I log-off as Admin and only access via FTP or through cPanel-File Manager of the Webhost to replace the folder?