roxchou

Actually I just checked the API call count usage rate and it’s 0% for the past 7 days. So that can’t be it. Looks like there is no API requests (see screenshot below):

https://ibb.co/k9YvsL0

I’ve been having the same issue and have been emailing the plugin author since last week.

Share counts are inaccurate and fluctuate up and down. I use WP Fastest cache and purging cache or deactivating all plugins has not resolved the issue. I am waiting to hear from the plugin support who has not replied to my last 3 emails. I will follow your post and will create my own support thread hoping to find a solution.

Same here and using classic editor.

Excellent. Thank you!!!

Yes when enabling it under Appearance -> Customize -> Advanced Options -> Performances and SEO

Thank you for looking into this!

Removing it didn’t help so we removed your plugin.

Thanks for your support!

One more thing, wp core auto update is set to true in the config.php file. Could this be the issue for core minor and major failed status in the plugin status tab?

No the client’s website is on basic plan with no access to the error log.

What do you mean when you say “not having enough visitor”? Is the plugin based on the amount of traffic the website gets. This website does not get a lot of traffic.

Thank you!

Hi @peopleinside, the hosting is godaddy.

Thanks!

Hi Nicolas,

I updated Hueman Addons to 2.2.2 which I believe was supposed to fix this issue but I continue to see the same errors in my error log after the update:

[20-Dec-2018 02:50:32 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:50:32 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:50:32 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:50:32 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:53:24 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:53:24 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:53:24 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.
[20-Dec-2018 02:53:24 UTC] Nimble\skp_get_skope error when building the local skope, no object_id provided.

Thanks!

Awesome. Thanks Nicolas!

Share count not displaying counts again.

https://public.newsharecounts.com/ ==> Failed to load resource: the server responded with a status of 502 (Bad Gateway)

The count stopped working for me as well. The same thing happened 3 weeks ago for a few days and then the counts started working. And again a couple of days ago, same issue and no counts.

https://public.newsharecounts.com/ ==> Failed to load resource: the server responded with a status of 502 (Bad Gateway)

Hello,

I’m seeing the same errors in my error log.

Thank you for your support.

Hi,

Here is a screenshot from the console https://files.fm/u/gsewh4az#/view/Capture.PNG

Also, I opened a ticket with newsharecounts.com regarding their server error 502 and the count share are displaying properly now.

Thank you for your support