rovingross

Hi Pete

Thanks for the quick reply. Will do.

Ross

Hi Pete

Many thanks. I’ll give it a go.

Ross

Hi Pete

Great. Many thanks

Ross

Hi Pete

No problem. The new site is still under development and not publicly available yet hence why I am testing out Xeroom free before we go live and start taking payments.

As I don’t have FTP access to our website I cannot install the plugin manually myself. I can pass this to our web designer to install when he is back on Tuesday or if the new version is available on WP I can uninstall and reinstall the plugin direct?

Ross

Hi Pete

Thanks for your quick response.

Would you like me to continue to communicate by email?

Ross

Hi Hobsoninteriors & Pete

I am experiencing this problem too. I first assumed it was due to an incorrect certificate / API keys and recreated them but am still experiencing the same problem.

Just to note that the ‘Send Invoice To Xero’ button appears in Woocommerce but not invoice is sent. Am not sure if this is related?

Thanks

Ross

• This reply was modified 6 years, 8 months ago by rovingross.

Hi Pete

Ah right! I get it now!!!

So all I need to do is submit my email address and then fill out the form?

I got a little confused as the message after I submitted my email address it says: “Xeroom Free Version is Successfully Activated!”

But below this it says: “Status: Awaiting Activation!”. A touch confusing but may be I was over-thinking it?

Thanks for your help. I think I’m back on track now.

Cheers,
Ross

Hi Pete

You are correct I am not receiving any confirmation emails.

Would it be possible to email one direct?

Thanks,
Ross

Hi Pete

Yes, it is a mystery to me. I have tried this on two different web browsers and also after logging back in to WP. I have also tried different email accounts in case the spam trap was being sensitive but all I get is the message on the screen and no confirmation emails.

Do you think the new version has broken something?

Thanks

Ross