Route

Hi @harleecipher!

Thanks for reaching us.

This issue has been resolved, and it doesn’t require any action from your side.

Please let us know if you have any questions.

Hi @sroussev

Thanks for reaching us.

We’ve released a new version of our plugin (2.0.7), fixing the reported issue.

Please let us know if that works for you.

@dwdonline

Sorry to hear about the sudden slowness of the site. That’s definitely frustrating!

The plugin shouldn’t affect any process on your store, but we’re willing to help you mitigate this problem.

When does this happen to your store? Is it a consistent or a temporary behavior?

Hi @itsamemarcyyo and @harleec

Thanks for reaching us.

Actually, the correct URL for creating a new account is: https://dashboard.route.com/onboarding/welcome

Please let us know if that works for you.

Hi @dwdonline

We’ve just released a new version containing layout fixes. Would you mind trying it again using the most recent version of our plugin? (2.0.3)

Thanks.

Hi, @dwdonline!

We actually provide a better way of doing that. It’s possible to set Protection Toggle Default to Off on https://dashboard.route.com/.

Here’s the detailed documentation:

https://help.route.com/hc/en-us/articles/360038629073-Enable-Route-Package-Protection

Hey @palkhifashion

Thanks for reaching us. We’re glad to hear that you are enjoying Route solution.

And great suggestion! We’re going to discuss this feature internally, and we’ll notify you of further updates.

Hi @dwdonline

Can you share with us how it looks like on your checkout page? This way, we can diagnose it correctly and provide you a proper fix for this issue.

Thanks!

Hi @siliconforks,

This has been fixed at version 2.0.0.

Please upgrade the plugin and let us know if you have any further problems.
Thanks

Hi,

This has been fixed at version 2.0.0.

Please upgrade the plugin and let us know if you have any further problems.
Thanks

Hi @fuhrmann6020, and thanks for reaching us!

We’re very sorry to hear that you’re facing this problem. We’ll be working to fix the issue in the next release.

Also, this actually happens because you have configured a developer log level (e.g., E_ALL) for the error_reporting setting.

https://www.php.net/manual/en/function.error-reporting.php
https://www.php.net/manual/en/errorfunc.constants.php

Hi, @manikandanrap !

Thanks for reaching us.

We recently released this as a feature. It was largely requested for merchants that are integrated with ShipStation. It allows the merchant to filter or exclude it from general operations.

Hey @uriel1339

Thanks for reaching us. We’re glad to hear that you are enjoying Route solution.

And great suggestion! We’re going to discuss this feature internally, and we’ll notify you of further updates.

Hi @nutrijets, and thanks for reaching us!

Actually, if you want to render the Route Widget on the Cart page, there’s a different approach that works for you.

Using the following shortcode, you can place the Route Widget where it best fits on your Cart page:

<?php echo do_shortcode(‘[route]’); ?>

Hi @bftech1, thanks for reaching us!

Yes, we do support Canadian retailers as many others nationalities.