Ross11

It’s been over a week now and I haven’t received anything from support, when can I expect a reply?

Found the backup folder – still haven’t received support email.

Haven’t received any reply from the support email yet.

Also, on two of our sites, I cannot find the backup folder on the server under wp-content (this is using the free version).

Do you have any idea where it is?

Hi Paul,

I did on Friday around 5.10pm – Subject: Backup to Dropbox Freezing wordpress admin page

Thanks, Ross

Will do, thanks.

Yea I’ve changed the permissions to 777 and it still didn’t work. Having to manually upload plugins via FTP which isn’t great.

The group/users seem to be different on the cache, upgrade, uploads and w3tc-config folders, also on the advanced-cache php file. (This was in comparison to another one of our websites that had not been migrated from an offline state).