ronyv13

thanks a lot andrew, hope someone helps out on this or had a similar problem.

The website hangs after it loads the contents on the page. I shall explain (same for safari and chrome);
1) open safari/ google chrome; enter cinemagics.com
2) the page loads
3) Most times; the page hangs after loading- no change
4)* Sometimes, the page loads and the sliders for the videos move- when i select a video , the site hangs
5)* Sometimes, I can select a menu, but it hangs as soon a menu.
6)* Once in a while, a new page can be selected and it works but it will crash
7) In all cases, the browser closes (crashes) and next time on opening chrome (or safari), it shows as browser did not shut down properly, do you want to restore.

I am not sure, why this is happening. However, on my desktop; i get no problems. Only issue is with ipad and iphone..
When i select jconsule (developer tools); I can see the errors. The 404 error is because the video linked is not youtube video so that is ok but I do not know why the site is crashing.

Thanks a ton for taking time to check.

rony

This is was a theme designed by that developer for the website only.

yes, but the theme was developed by a developer. But he is not available anymore. Is there anyone with similar experience or know what is the problem.

any help would be great.

i deleted the theme and plugins; then installed the same theme and plugins from a backup provided by the original developer. ( help – for any one googling the same problem)

please ignore; i got it…i had to add the widgets.
thank you guys

Hi,

thank you noor-e-alam; I got the site working by removing the theme causing the problem and replacing it with an older one from the developer. But now I got a new problem;
the calendar is not showing up,
I have the calendar plugins; wp-cat2calendar, even deactiviting or activating it making no difference.
Any help; i also had replaced the plugin folders to older version (from developer); but i scared to replace them again. Do you guys need any more information or files to solve/ understand the problem.
The calendar used to be part of the footer; no error is also shown.

would restore of complete dB would solve the issue ?
as the function needs to be there and i got a old copy of header (before plugin update) it is exactly the same.

the link is
https://www.cinemagics.com
it is working on its present theme (mastero) this was done by web host so that the page is displayed.

however, the old theme needs to be restored, the webhost has given me two option;
1) retore complete database to an earlier date when it was working
2) retore only wp-content

third option is to somehow fix this, i honestly do not know. Everyone i ask says function of a plugin was incorporated into the theme and it may be over written.
do you want the header.php file ?

or could be please suggest me the best option

rony

how to find out which plugin is used, there are many plugins used on the blog, i am guessing it is layer slider as i don’t remember updated other slider plugins.
is there any way to be confirm which plugin is causing the error ?