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Thanks for NO replies! I will be sure NOT to purchase BACKWPUP plugin! No support = No Purchase

Thanks! Everything is working fine now. I appreciate your help!

You expect people to buy your product when your support is so poor? Obviously I have learned a lesson! It shouldn’t take 3 weeks to resolve an issue. Franklly I’m glad I spent nothing with you!!

Both websites are using the same server, same plugins, same woocommerce version. Both sites are identical other than the URL. One site Easy Updates is working. one is not. As I stated in a previously unanswered message please provide an email so I

can send website health information. Thank you.

Its been 5 days and no response? Should I delete Easy Updates and look elsewhere?

Version is 9.0.18 which was updated a day or two ago even though the plugin is configured not to auto update.

I went to Site Health as instructed however there is no “Info” tab. I did find the following.

Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

• Passed?No version control systems were detected.
• Passed?Your installation of WordPress does not require FTP credentials to perform updates.
• Passed?All of your WordPress files are writable.
• Error?WordPress security and maintenance releases are blocked by the?allow_minor_auto_core_updates?filter.

Site health is showing updates are blocked but this means nothing. Website updates plugins etc. whenever they are available. As I mentioned previously, I have 2 websites hosted by the same company. Setup for Easy Updates plugin are identical. One works perfectly and the other is not working. Thanks.

Thank you for your reply.  No website is not hosted on a Woocommerce platform.  I have another site on same server and plugin works fine. Configuration is the same for both.  I have tried  unistalling and reinstalling.  Same problem.   Thanks.

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Hello,

I am sorry I did not see your response. I checked the log file as requested and there is nothing there. No data. I deleted and reinstalled again and the same issue remains. Thank you for your assistance.

Ok my error, sorry!

Reviews are showing, but as of the last order a pending review request date is not showing. Only shows “No reminders sent yet” with no date as to when reminder will be sent. Thank you.

Can a second review request be sent?