romz2023

Hi Nick, apologize for the negative review I left for your plugin. I had actually submitted a similar issue last month, specifically in early August, but unfortunately, I never received a response. It wasn’t until I submitted another ticket on August 24 that I got a reply. If you’re able to help me resolve the current problem I’m experiencing, I’d be happy to reconsider and update my rating.

After conducting a thorough investigation, I’ve ruled out any plugin or theme conflicts by disabling all plugins except for this plugin. I suspect that the large number of product tags (50,000) in our store might be the root cause of the problem. Specifically, when I attempt to edit a filter containing a tag filter, the page becomes stuck in a loading state and eventually crashes, displaying an ‘Aw, Snap! – Error code: Out of Memory’ error. However, editing filters with only product categories works seamlessly and similarly, when I removed all tags, the issue was resolved. This leads me to believe that the issue is specific to tag filters, likely due to the large number of product tags.

Could you please investigate and resolve the issue with the product filter when using filter tags? As our product catalog continues to expand, we expect the number of tags to increase, and it’s essential that the filter functionality can efficiently handle our current 50,000 tags and accommodate future growth.

• This reply was modified 2 months, 2 weeks ago by romz2023.

Hi Joost,
I am having the same issue with the Advanced Card Processing. Sometimes the debit or credit card option is not showing up on the payment method for some customer. I have disabled other plugins, custom code and snippet and also switched to Hello Elementor.