Romeli

Regards,

We apologize for the inconvenience you’re experiencing. We’ve released a new version to address this issue.

Hello there,

Can you please check in the backend (Appearence > TK Google Fonts) if you have fonts added? If fonts you previously added are displayed, press “Save Changes” and select them again in the frontend.

• This reply was modified 1 year, 8 months ago by Romeli.

Hello @sewp21, how are you?

Could you please tell me which version of WooCommerce you have active?

Hello @chernikovva, hope you’re doing well.

Could you please tell me what theme you have installed on your site?

@machank , Have you tried using a different theme? Maybe the styles of your current theme are overriding the styles of the forms and that is why you see this behavior with all the forms/plugins that you have tried.

Hello there,

Have you been able to fix this issue?

Hello @chucky88 , hope you’re doing well.

You are using BuddyForms and the extension BuddyForms Moderation right?

Hello there, hope you’re doing well.

I’m sorry for the delay. This seems to be something related with XYZ PHP Code plugin, don’t really know how that plugin works. But you can try adding the code directly directly in your page template.

Hellos there, how are you?

Sorry for the delay. On form backend, in the “Form Setup” section if you scroll down you will find an option that allows you to choose whether or not to show the form to those users who are logged in.

Hello there, how are you?

Sorry for the delay. This seems to be an issue with the JS files, please if you have any CDN service or cache plugin you can try purging the site.

Hello my friend, how are you?

With the following code you can check if the user has the administrator role:

$user = wp_get_current_user();
if ( in_array( ‘administrator’, (array) $user->roles ) ) {
echo do_shortcode( ‘[bf form_slug=”publish-test”]’ );
}

Regards,
Romeli

Hello @hagentertainment, hope you’re having a good day!

The problem you have with spam is very possibly due to a security flaw that you have on your website. If it was a problem generated by BuddyForms, then many other users would report the same issue.

I would recommend that you try to use a security tool within your website or use a validation service such as reCAPTCHA.

Hi Andrew, how are you?

Yes please, I’ll need the admin access of your website. I have tried to replicate the problem in two different environments and the recaptcha field works correctly in both.

You can write me to the following email: [email protected]

Hello Andrew, how are you?

We’re sorry that you are having this inconvenience and we really appreciate your patience.

Since you have already made several changes to find a solution without success, the next step is to debug the issue in our development environment.

Please give us some time to replicate this issue and find a solution as soon as possible.

I’ll keep you posted.

Hello @andrewnelsonau, how are you?

Does the same issue happen if you use the V3 version of reCaptcha?