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ybenaziz can you drop your debug log into the new thread that was started for remove users from file above? I am in an isolated environment and cannot share mine. Also a cut and paste from the support tab might be helpful for them. Thanks!

We performed a test giving Full Control to Everyone on the entire wp-content directory. This is a Windows 2012R2 Server. Error continues to show as above.

See debug error log below. Notice how the slashes are pointing in the opposite direction on the second half of the file path. Perhaps that is why it is failing unless it is permissions related, not sure what permissions to add since WP has permission to write to that same folder.

Debug log error:
[DATE] AS3CF: Error removing local file D:\inetpub\wwwroot\WebSiteName/wp-content/uploads/2019/03/file.jpg.

Was able to resolve the DASH versus DOT problem by modifying the “delimiter” variable inside the aws-provider.php file.

When trying to change the domain / CNAME it breaks the upload to S3, and also removes the bucket name from the URL preview. It then shows https://s3.region.*.gov/wp-content/uploads/ as you can see the bucket name is missing.

All we need to do is change the dash to a dot, and everything should start working. Just need to understand where the URL is built and how it decides whether to use a dash or a dot. https://s3.region versus https://s3-region. Thanks.