Rodel Calasagsag a11n

We’re working on a fix here. There’s also an advisory that contains a workaround for the issue – https://developer.woo.com/2024/02/16/woocommerce-8-6-upcoming-fixes-checkout-page-product-page-and-compatibility-with-woo-subscriptions/

It seems to be related to a caching issue we’re now trying to resolve via this pull request very soon. Since we suspect that it’s a caching issue, please check in a few minutes to see if you’re still encountering the issue @doughartybaker.

By the way, if you could submit any error message you see from the browser console, that would be great.

• This reply was modified 1 year, 1 month ago by Rodel Calasagsag a11n.

Hi @erenham, this issue could be related to a caching issue similar to this report. We have a pull request that would hopefully solve this, and we’re aiming to fix this issue very soon.

I tried the checkout flow on your site, and it seemed that I was able to add an item to the cart and was able to proceed to the checkout page just fine.

Hi @beatricekunzi, I tried accessing a few of the subpages in your site, ( https://www.schoeb-events.ch/ferien-events/angebot/ and https://www.schoeb-events.ch/en/autumns-holidays-zurich/) and I didn’t get a 404 error. Instead, those subpages seemed to have loaded fine on my end. Do you still encounter the issue up to now? Do you have a specific subpage where you’re getting the 404, and could you share its URL here so I could also try on my end?

Hi @newshkalo. The issue you’re experiencing seems related to caching issues we were alerted with recently. Which would probably make sense if you wouldn’t be encountering the issue anymore, as @frankbrun noticed on your store.

@newshkalo which version of WooCommerce are you using? Currently we have an open pull request that would hopefully resolve such an issue in the next point release.

• This reply was modified 1 year, 1 month ago by Rodel Calasagsag a11n.
• This reply was modified 1 year, 1 month ago by Rodel Calasagsag a11n.

Maybe the suggested workarounds here could help. https://developer.woo.com/2024/01/16/woocommerce-8-5-1-issues-with-web-application-firewalls-modsecurity/

HI @davidgimenez! As Julia mentioned, it would be helpful if we could have more details about your issue, like the version you updated to.

It would also be helpful if you could share with us the System Status Report, but please feel free to remove any sensitive details there. So far I couldn’t reproduce your issue with 500+ products and after trying out several other settings. Additional details will help us discover the root cause of your issue. Thanks!

Is a corrective update planned, and when?

Hi @ethicpc. WooCommerce had just released 7.8.1 aiming to fix this issue, together with a few more other fixes. See if it solves the errors on your end.

and what we can do?

It’s probably related to the Mini Cart performance improvement in WooCommerce 7.8. See if the workaround mentioned in the Developer Notes section would fix it.

Looking at your “Map CSV fields to products” screenshot (https://prnt.sc/4adKg34-xSY0), it seems like all your columns were grouped together in just a single column by the importer. Would you be able to double-check if there’s something off in the csv file you imported?

If there’s nothing wrong with the CSV file, would you be able to share it here and I’ll see if I can reproduce the issue? So far, I couldn’t reproduce it on my end using WP 6.1.1 and WC 7.3.0.