robotheater

@adalov: only chrome

@adalov I just tried it, but version 3.11.5 screwed up the videos again. so I am back to 3.10.2

@adalov thank you so much for your answer the description of how to make a makeup. i will try it and see how it works. thank you so much!!!

@smochen thanks for updating me, and thank you for submitting the ticket! I am glad to hear about your experience with going back to a previous elementor version. I will do the same, now. thanks for this exchange.

@lianakap I am not really an Elementor-Pro User: I had the webpage set up by a content agency that has a pro licence. but when i try to go to pro support it tells me that I don’t have an active pro licence. I asked the content agency and they said that this was correct, because it its their licence.
So, any help on the issue with the videos is very much appreciated, because it still persists. it is only embedded youtube-videos that have this problem. videos that I host myself in the media upload work fine:

here is the link to the webpage: Kontakt – Yvonne Dicketmüller (yvonnedicketmueller.de) one of the subpages with the video that does not show correctly.

thanks for your help

@adalov, thanks for your reply! and sorry for not getting back to you earlier. i am yet to try the solution that you suggested as I am afraid of returning to an earlier version. Never made a backup and also used it. so in case things go wrong, I would know what to do. But I can google it when I find time and then try it.
However, I had also thought I might be able to simply sit it out. but two weeks into the problem now, the videos still don’t show correctly. Heard anything from elementor?

Best wishes

Hi @smochen

there is no solution yet, I think. you could try the solution @adalov suggested.
I still have to take care of my videos, just didn’t have the time yet and didn’t know how to quickly do the reset to a previous version either.

let me know if resetting to an older elementor version works, in case you try it.

best wishes

oh, ok. I have to check this. thanks for pointing it out.

Thanks for the reply! I will definitely contact the elementor support.

The cookie issue: I had the webside originally made by a designer who knows about laws, etc. for me, when I open the page the first time, I have to accept all kinds of things before I can continue (pop up window). did that not show for you?

thanks for your help