Unuseable on mobile?

  • Resolved nustart

    (@nustart)


    1 year, 8 months ago

    The chat widget when used on cell phone is in the wrong position when activated – it’s un-useable as only 94px is showing unless I force the height to 400px, but then because of the high Z-index value, it prevents content buttons being clicked

    this is the code

    @media only screen and (max-width: 980px) {

           #tidio-chat-iframe { 

            bottom: 0px !important;

            height: 300px !important;

            right: 14px !important; 

       }

    }

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nustart

    (@nustart)

    Anyone at Tildo able to help with this? It’s been a week since I asked? Or is the free version not supported?

    Plugin Support kamiltidio

    (@kamiltidio)

    Hi there!
    My name is Kamil, I’m from the Tidio technical support, and I’ll gladly help you with your inquiry ??
    A code on your page affects all i-frames and causes issues with Tidio. I attached the code below.

    media?screen and (max-width: 600px)

iframe?{

max-width: 100% !important; 

width: auto !important; 

 height: auto !important;

}

    A code on your page affects all i-frames and causes issues with Tidio. I attached the code below.

Viewing 2 replies - 1 through 2 (of 2 total)
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