Forum Replies Created

Viewing 15 replies - 16 through 30 (of 2,812 total)
  • Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out and providing details about the issue. It sounds frustrating, but don’t worry we’ll help you sort this out! The issue could be related to the gallery’s cache. To resolve this, please follow these steps:

    1. Clear the gallery cache. Go to the plugin settings and find the option to clear or reset the gallery cache. After doing this, reload your homepage to see if the issue resolves.

    2. Compatibility settings. Navigate to the compatibility options in the plugin settings. Try switching or toggling these settings to ensure the plugin functions properly with the latest version of WordPress.

    3. Verify the correct gallery. Double-check that the correct gallery is selected and configured to appear on your homepage. Sometimes updates can affect configurations, and reapplying your settings might help.

    If you’ve tried these steps and the issue persists, it might be related to the recent WordPress update. In that case, could you let us know your current WordPress version and any error messages or console logs you might see in the browser? That information will help us pinpoint the issue and provide further guidance.

    Plugin Author robosoft

    (@robosoft)

    Thank you for your question! Currently, the ability to dynamically pull images from an external source or database is not available in the current version of Robo Gallery.

    However, we’re excited to share that we’re working hard on the next version of the plugin, which will include support for integrating with external sources. This upcoming feature will allow you to create galleries dynamically, making it much easier to work with external data and sources. Stay tuned for its release it’s just around the corner!

    Plugin Author robosoft

    (@robosoft)

    Yes, Robo Gallery allows you to add alt tags to individual images, which is a fantastic way to enhance your SEO efforts. To define alt tags for your gallery images:

    1. Go to the media manager. In the WordPress dashboard, navigate to the Media Library.

    2. Edit each image. Select an image and look for the “Alt Text” field. Here, you can add a descriptive alt tag for each image, ensuring it reflects the content of the image while incorporating relevant keywords.

    Additionally, Robo Gallery offers options to customize the direct links to your galleries, allowing you to structure them in an SEO-friendly way that aligns with your site’s permalink settings.

    If you’re looking to make your galleries even more SEO-friendly, here are a few tips:

    – Use meaningful filenames for your images before uploading them to WordPress.

    – Enable lazy loading to improve page speed, which is a key factor in SEO rankings.

    – Consider including captions or descriptions for your galleries, as this content can provide additional context for search engines.

    Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out! The issue with the lightbox redirecting instead of opening as expected could be due to a conflict with your theme or another plugin. Let’s work on resolving it together:

    1. Check compatibility settings. Go to the general settings of Robo Gallery and look for the compatibility options. Enable or adjust these settings, as they are designed to resolve conflicts with themes or plugins.

    2. Clear cache. Make sure to clear both your browser cache and any caching plugins you might be using on your site. Caches can sometimes store outdated scripts that cause issues like this.

    3. Deactivate other plugins. Temporarily disable other plugins, especially those related to galleries, lightboxes, or scripts, to see if one of them is causing a conflict. If the lightbox works after disabling a plugin, you’ll know where the issue lies.

    4. Check the theme. If none of the above steps work, try switching to a default WordPress theme (like Twenty Twenty-Three) to rule out a theme-related conflict.

    If you’ve tried these steps and the problem persists, feel free to share additional details, such as your WordPress version, active theme, and other installed plugins. This will help us identify the root cause and provide more targeted advice.

    Plugin Author robosoft

    (@robosoft)

    The number of columns in the grid is determined by the gallery theme you’ve selected. Many of our themes offer flexibility in the column layout, so you can switch to a different theme if you need an alternative design. Additionally, you can manually adjust the number of columns by going to the General Gallery Settings. Within the “Size Settings” section, you’ll find the option to specify the number of columns that best suits your needs. Let us know if you need further assistance with these settings!

    Plugin Author robosoft

    (@robosoft)

    Thank you for bringing this up again, and we truly appreciate your patience. This situation is a bit more complex than it may appear. The support for italics in captions and descriptions was disabled intentionally due to changes in WordPress code requirements. As a result, we had to implement temporary modifications to ensure compatibility and stability within the current gallery version.

    Unfortunately, re-enabling this feature in the current version isn’t straightforward due to the way the codebase is structured. However, we’re very excited to let you know that we’re nearing the release of a major new version of Robo Gallery. This update will include a host of new features, such as a completely redesigned grid with new layouts, an advanced lightbox, enhanced album functionality, improved navigation, new hover effects, and a powerful gallery conversion tool for easily switching between gallery types.

    Once this new version is live, we’ll be in a much better position to revisit the issue with italics in captions and descriptions. We plan to implement the functionality in a more robust way that aligns with modern WordPress standards.

    We’re in the final stages of testing and fine-tuning this release, and we anticipate it will be ready within the next few weeks. Thank you again for your understanding, and please rest assured that we’re committed to resolving this issue as soon as possible.

    Plugin Author robosoft

    (@robosoft)

    This issue may be caused by a conflict with other tools or plugins that modify the WordPress admin section. To resolve this, try temporarily disabling any admin customization tools or plugins you may be using. If you have a customized admin interface, switching back to the default settings without modifications can also help identify the source of the problem.

    If the issue persists after these steps, please let us know by posting a new message with as much detail as possible about your WordPress setup, including any active plugins or recent changes. We’ll be happy to investigate further and help you get this resolved.

    Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out! We don’t currently have any known issues with this functionality, so let’s try a few steps to identify the problem:

    1. Please ensure you’re updating the settings for the same gallery you’re checking on your page. Sometimes it’s easy to accidentally edit a different gallery.

    2. In addition to clearing your browser cache, try clearing the cache in WordPress itself. If you’re using any caching plugins, consider temporarily disabling them to see if this resolves the issue.

    3. Occasionally, conflicts with other plugins can interfere with saving settings. If possible, disable other plugins temporarily to see if the issue persists.

    If none of these steps work, please let us know and provide any additional details about your setup, such as active plugins or customizations. We’ll be happy to investigate further and help you resolve this.

    Plugin Author robosoft

    (@robosoft)

    Thank you for your detailed question! There are a couple of potential reasons for this issue:

    1. If your page uses any scroll effects or navigation features (such as scroll-to navigation), these could interfere with the “Load More” button functionality. Try disabling these effects temporarily to see if that resolves the issue.

    2. Some SEO optimization plugins or link modification tools can alter pagination URLs, causing them to break. Ensure that no plugins are rewriting or modifying gallery pagination links. Temporarily disabling these plugins may help identify if this is the cause.

    Additionally, as a best practice, check your permalinks settings in WordPress. Ensure they are correctly configured and save the settings again to refresh the structure.

    If the problem persists, an alternative way to handle large galleries is by using advanced features like lazy loading or splitting the gallery into multiple smaller galleries displayed on separate pages. These options can improve performance and user experience while avoiding pagination issues.

    Let us know how it goes, and feel free to provide more details if the issue continues—we’re here to help!

    Plugin Author robosoft

    (@robosoft)

    Yes, Robo Gallery is fully compatible with all popular WordPress page builders, including Gutenberg, Elementor, and Beaver Builder. In Elementor, you’ll find a dedicated Robo Gallery widget that allows you to manage and customize gallery instances directly within the builder interface.

    If you’re experiencing any trouble editing the gallery, make sure you’ve added the Robo Gallery widget to your page and configured it correctly. Also, check for potential plugin conflicts or caching issues that might interfere with functionality.

    If the problem persists, please let us know with more details about the issue, and we’ll be happy to assist further!

    Plugin Author robosoft

    (@robosoft)

    Here’s a more polished and professional version of your reply:

    Thank you for your question! Unfortunately, the current version of Robo Gallery does not include a built-in feature for adding watermarks to images.

    However, we’re excited to share that we’re nearing the release of a major update to Robo Gallery. This new version will introduce many new features and enhancements, including the ability to add watermarks.

    We appreciate your patience, and we’re confident the upcoming release will meet your needs. If you have any other questions or feature suggestions, feel free to let us know!

    Plugin Author robosoft

    (@robosoft)

    Thank you for reaching out and describing the issue! It sounds like the layout might need some adjustments to better adapt to smaller screen sizes.

    In the general gallery settings, there’s an option to modify the layout specifically for different screen sizes. You can set different column amounts for both desktop and mobile versions, which should help improve how the gallery looks and functions on smaller devices.

    I recommend reviewing these layout settings to ensure the gallery is optimized for mobile. You can adjust the number of columns for mobile screens to prevent images from overlapping or being cut off.

    If the issue persists even after adjusting these settings, it may be related to theme compatibility. In that case, we’d recommend checking if the theme has specific styles or settings that could be affecting the gallery layout. Let us know if you need further assistance with the configuration!

    Plugin Author robosoft

    (@robosoft)

    Yes, it’s absolutely possible to add custom CSS for individual galleries, and you don’t need to do it manually in your site’s main stylesheet. Each gallery in the plugin has a dedicated Custom CSS field available in its settings. This allows you to apply specific styles directly to that gallery without affecting others.

    Simply navigate to the settings of the gallery you’d like to customize and locate the Custom CSS field. You can add any CSS rules you need there, and they will be applied exclusively to that particular gallery.

    This ensures your styles are scoped to that gallery only, making it easy to achieve unique designs for each section of your website.

    Plugin Author robosoft

    (@robosoft)

    We’re currently working on an updated version of the gallery plugin that will include a brand-new media manager. This updated media manager will introduce a range of enhanced options for uploading and managing gallery resources, including streamlined workflows and improved functionality.

    While the current version doesn’t support adding images directly from a folder on your server, this feature is something we’re exploring as part of future updates. We want to ensure that managing your gallery is as efficient and flexible as possible.

    In the meantime, if you have any other questions or suggestions, we’d love to hear them your feedback helps us improve and prioritize new features!

    Plugin Author robosoft

    (@robosoft)

    The white border around the photos and their size can be adjusted through the gallery settings. Here’s how you can address both issues. In the gallery settings, navigate to the Thumbnail Quality section. There, you can manage the size and quality of the thumbnails to ensure they better fit your design.

    The appearance of borders depends on the gallery type you’ve selected. Some gallery types include borders by default, while others are borderless. If you’d like to remove the border, you can choose a borderless gallery type from the settings, or customize the border manually in the Thumbnails Settings section.

    If you need help finding the exact settings or have questions about customizing the appearance further, let us know we’d be happy to guide you!

Viewing 15 replies - 16 through 30 (of 2,812 total)