Robert Fortaleza
Forum Replies Created
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Forum: Plugins
In reply to: [Premmerce] Enable Editor to manage pluginHi @flaviowordpress,
Thank you for writing in.
Currently, our plugin does not have an option to allow the “Editor” role to manage the plugin settings. You can achieve this by using a 3rd party plugin or a code snippet. You might need to hire a 3rd party developer to help you with the code to have this kind of feature on your site.
I hope this points you in the right direction.
Forum: Plugins
In reply to: [Premmerce WooCommerce Customers Manager] Filter by priceHi @yodastudio,
Good day! Thanks for writing in.
I understand that you’re experiencing issues with the price filter not functioning correctly. It’s possible that a caching mechanism on your site might be causing this.
Could you please try clearing any cache that might be present and see if that resolves the issue?
If the problem persists, please submit a ticket in our support platform to properly assist you.
Forum: Plugins
In reply to: [XT Floating Cart for WooCommerce] Error: Compatibility with elementorThank you for bringing this to our attention.
I see that you are having a compatibility issue with Floating Cart and Elementor, I am more than happy to help. To assist you properly, please submit a ticket on our support platform here.
Looking forward to hearing from you soon.
Forum: Plugins
In reply to: [Premmerce Redirect Manager] Errors in the backendHi @thijmens,
Thanks for bringing this to our attention.
Would you be so kind to open up a ticket on our support platform here to address this issue.
Talk to you soon.
Forum: Plugins
In reply to: [WP User Manager - User Profile Builder & Membership] Verification linkHi @umberto69,
Good day! Thanks for writing in.
Kindly note that the main plugin is free (WP User Manager) and you can always use it without any add-ons. What you wanted is not yet possible in the main plugin alone. It will require an add-on to have receive verification upon registration.
If you wish to learn more, please send us a message in our support platform.
Hi @ntirado,
Thanks for bringing this to our attention.
This is due to the recent issue with Automattic and WP Engine. To learn more, please check this article: https://thewpminute.com/automattic-vs-wp-engine-heres-what-we-know/
Nonetheless, WP Engine already has a solution for this behavior. The best working solution is updating the plugin manually by download the latest version of the plugin from?wp.org?repository, then manually installing it on your site. Please check this article to learn more: https://wpenginestatus.com/incidents/640187
I hope this points you in the right direction, please let me know if you have additional questions.
Hi @enalivaja,
Thank you for bringing this to our attention.
I would like to have a closer look at this behavior as another user reported somewhat a similar issue. With that, please open a ticket in our support forum for further investigation.
Thank you for your cooperation and talk to you soon.
Hi @rikbon,
Thank you for bringing this to our attention.
I would like to have a closer look at this behavior as another user reported somewhat a similar issue. With that, please open a ticket in our support forum for further investigation.
Thank you for your cooperation and talk to you soon.
Forum: Plugins
In reply to: [Intagrate Lite] Has the service ended?Hi @tsubakuma,
Apologies for the delayed response. Our support team went on a break due to health issues.
We are still operating and Integrate is still supported. We will be answering your queries on our support platform in a few moments. Please expect a reply from our team within today. Thank you for understanding.
Forum: Plugins
In reply to: [WP User Manager - User Profile Builder & Membership] customizeHi @snowdragon97,
Good day! Thanks for writing in.
Kindly note that, we deliberately don’t add much styling to our plugin to keep it lightweight and fast. Instead, it should be up to the theme or page builder to add styling to your site (which it does for the most part).
Nonetheless, here’s a CSS code that would fix the color of the directories:
.wpum-directory-single-user {
background-color: #ffffff;
}Kindly add this to your site’s Appearance > Customized > Additional CSS.
I hope this helps, and please let me know if you have additional questions.
Forum: Plugins
In reply to: [WP User Manager - User Profile Builder & Membership] Disable PagintionHi @yourbudweiser,
That is odd since the pagination will only be hidden/removed if the directory is only displaying 1 page. This means using lesser value.
I would like to have a closer look at this behavior and for me to do so, please open up a ticket in our support platform here.
Thank you for your cooperation and talk to you soon.
Forum: Plugins
In reply to: [WP User Manager - User Profile Builder & Membership] Disable PagintionHi @yourbudweiser,
Thanks for letting us know.
You can adjust the number of displayed profiles in a directory by setting the ‘Profile per page’ option. Image for reference: https://share.zight.com/GGueonKy
(Users > Directories > ‘Edit directory’)Setting the option to a lesser value will disable the pagination. Setting the option with a larger value will display the pagination.
I hope this helps, and please let me know if you have additional questions.
Hi @fanto78,
Good day! Thanks for writing in.
Currently, those are not yet supported. You’ll need custom coding to achieve those features, sorry.
Please let me know if you have additional questions.
Hi @bhumiraval,
Thank you for bringing this to our attention.
I see that you have found a security issue with our plugin. Please note that we are always making sure that our plugin is up to date is terms of security to avoid such vulnerability. Nonetheless, we are more than happy to discuss what you have found in our support platform.
That being said, please open up a ticket in our support platform here.
Thank in advance and talk to you soon.
Forum: Plugins
In reply to: [WP Club Manager - WordPress Sports Club Plugin] Match List not updatingHi @robgrant,
Greetings! Thanks for writing in and bringing this to our attention.
I understand that you are having an issue updating the match widget, let me help you with this.
I would like to have a closer look at this behavior, and it would require a deeper investigation. Would you be so kind as to open a new ticket on our?support platform?and provide as many details as possible?
Thank you in advance. Talk to you soon.