robertburr

Classic, text book case of over-thinking and over-reaching. Too many things changed, too quickly, too many faux pas, poorly planned transitions, changes to the money making model taking priority over users and features priorities. Removal of basic functionality and features. Unforeseen problems, of course are impossible to prevent, but it comes down to how you respond.

On my side, it’s been pins and needles hoping for success. Making excuses to clients for the problems. Fingers crossed that the investment in time and effort is not wasted. Hopeful, but not confident.

Can’t consider this solution for large projects, but hoping it stabilizes for small jobs.

That’s a good improvement. I realize you must be careful not to load yourselves up with a ton of tech support. Its been a challenge with the change from MP2 to MP3 — for all of us.

I’ve been building servers since 1993. The big clients take a lot of effort, but I’ve been hoping that several dozen non-profits that I support could easily get their communications out with minimal effort. I need hyper-efficiency, reliability and predictability.

I’d like to see the error logs, know the reasons for non-delivery, be able to add or delete from the suppression list based on the type of error, know which subscribers have not opened or clicked, which are over quota, which subscribers have labeled my emails as spam, which lists are rejecting for a claim of spam content and what content triggered the alert), which black lists this IP shows up on, which are temporarily delayed, which have no mx record… basically the logs offer a ton of good information about why these emails are rejected. Where are the logs? My process is to review my logs after each mailing. I realize you’re probably trying to make that easy, and perhaps most users want the process to be easy.

I’m also used to total control over html (I know you have some ability here), matching my styles and css settings for the various web sites, getting email notifications of unsubscribes, referencing which subscribers click on which links.

It important for me to cull my lists for those that have never open and read a message, or clicked on a link, and I miss that from version 2.

I use it for little projects, but larger projects require a lot more control. I tested the dedicated service. It’s fast and easy, but I get no control over the suppression errors that I expect to see in the logs. They just throw these addresses in the bounce list with no method for discerning or dealing with the issues.

Mailster is a one-time fee of $50 and easily integrates with MailGun, SendGrid, SparkPost, Gmail and many other professional mail solutions. They seem to have considerable resources behind the product. It’s certainly one to keep an eye on.

it seems to be OK, hoping for the best.

Still a problem. Still in denial.

You can deactivate Mail Poet and delete it, the add the new one like you would any new plug-in. All your data is there is the database.

Another rmethod is to FTP to your site, change the name of the plugin folder (add an X in front) then install the new version. You can delete the folder with X later.

I can’t imagine why this is necessary, but that’s what you get.

• This reply was modified 6 years, 8 months ago by robertburr.
• This reply was modified 6 years, 8 months ago by robertburr.

its not working…

Installing the plugin…

Destination folder already exists. /web/content/wp-content/plugins/mailpoet/

Plugin installation failed.

• This reply was modified 6 years, 8 months ago by robertburr.

not seeing an upgrade to 3.6.2. will try manual.

I have a sudden spike of computer cycles, more than 4x average in the past three days. I’m also seeing most of my critical comments deleted immediately after replying. This is not right. I’m very close to bailing out on this solution. Hoping for a solid fix and stable operation.

So happy for those that are not having any trouble.

I also had this problem, all email are missing, cleared browser cache and now I see them, but some site still show that every email has not been sent.

This is a critical flaw in MP3. There must be basic statistics to help eliminate deadbeat subscribers. This is not a premium feature, it’s a basic necessity.

The event plug in author has no clue why this won’t work in MailPoet.

This issue was solved by a smart user who analyzed the error logs. In the Events Manager settings, make sure that events are WordPress searchable.

Go to Events Manager settings —> Pages —> Location/List Archives. Make sure the button is selected next to “include in WordPress searches” otherwise MailPoet 3 can’t find your events.

MP2 did not have this issue.

This drove me crazy for several months with no usable help from the MP team.

The updater from MP 2 to 3 does not update your forms and widgets. Many people have found this out the hard way. Your form shortcode will continue to subscribe new users to the old MP2 database of subscribers, not the new one you created when you updated. This is very confusing and awkward.

The first thing to do after the upgrade is update all your short code forms. If your shortcode says wysija, that’s the old one.

• This reply was modified 6 years, 8 months ago by robertburr.