robertburr

my experience is that support is better than average, pretty good.

Thanks, I was afraid it might take some effort like that. Can I suggest you add a simple way to bulk change status by clicking on multiple lines in the subscribe panel and allowing a bulk change of status?

I was able to export the bounces and import them again, overwriting over the bounced records with confirmed status, but this took a good amount of time.

Thanks for a good product and good support.

If each is a separate domain, they’re all separate. I am currently mail poet free version on five different sites, each with its own mail poet plugin and settings. This gets a bit crazy of you’re paying for the full featured version.

Try deleting that welcome email and make a new one. That worked for me.

I have been pleased with the mailgun plug in and service for many years. It does not replace Mail Poet in any way, but gives you good options for handling all mail out of your WP site. The program I have on MailGun is the first 100k emails a month for free across all my sites.

• This reply was modified 6 years, 1 month ago by robertburr.

Wow, sorry to hear of this melt-down. It’s an incredible challenge for them to make it work on everyone’s computer. I know they try hard, but they’re just not up to snuff on their own product as used in the real world. Thank goodness it works for most people most of the time.

There is no doubt that any serious user who sends out emails in a semi-professional or professional manner needs to have several good solutions — never a single solution plug-in that they exclusive depend on for all uses.

If you host or admin several sites, cover your butt and hedge your bets by using several different solutions.

The other newsletter plug in solutions offer this as a basic feature. Simple notifications of subscribed and unsubscribed is not rocket science. Those of us that use multiple newsletter solutions based on the needs of each site are painfully aware of MP shortcomings, as well as good features. Implement this feature. No excuse for weak excuses.

I updated WP last week.

I just updated several sites today to PHP 7.2 since MailPoet will stop supporting the previous versions and my account at LiquidWeb / Rackspace Cloud is forcing the upgrade later this year anyway.

I host more than 60 sites at Rackspace Cloud, so it’s a pain to upgrade them all, but it’s time to dig in and do it.

My AWS LightSail sites are already upgraded.

I will continue looking for these errors and report anything amiss.

In my experience, it’s not uncommon for the Divi editor page to spin dots endlessly, then I just reload it and it’s fine. I just test edited a page with the Divi Visual Builder and it work OK. I also have the latest version of MailPoet installed on that site.

Some of the simplest, most basic functions were removed in the new updated version. It’s disingenuous to claim a product is being upgraded and improved while removing basic functions. You add more and better functions to give greater value, not diminished capabilities, moving forward.

if there is an add-on that notifies the admin of a new subscriber, or an unsubscribe, I’d like to know about it.

OK, another simple function removed from the new improved version. ??

I though his comments were succinctly on target. First study your competition among word press newsletter plugin options, since they offer better value, better features and better upgrade options.

Free advice: when you upgrade a product, you add more and better features, not take away essential features and capabilities from the basic version that preceded it. You don’t throw your users into a confusing pit of chaos caused by your poor decision making and mistakes that threaten their relations with their clients. Go easy. Be careful. Take it one small step at a time, offer options that fit the needs of users and stop throwing logistical hurdles in front of those that desperately want to like your product and recommend your brand to others.

I would also choose to go back to MP2 for this necessary feature but I am already invested in version 3 on a few sites and there is no easy way to go back. The fact that MP2 will never be updated again is a long term problem as well.

Many mistakes were made in the transition. It was very painful for many users. It has become more stable recently, thank goodness, but it has not be easy to live with while this mess unfolded and to deal with all the issues.