robbpage

I am swamped at work right now but I will get those logs as soon as I can. I didn’t forget ??

Hi there. I updated the plugin in just now and unfortunately I’m still seeing the same issue. I’ll be curious to see if it solves the problem for @kushweez. That will at least tell me my issue wasn’t (just) Windows related.

I came on here to post about this exact issue.

On most of my sites it’s working great but I have 1 server that has the blank screen. If I run an older version of WPIDE, before the major update, it works fine.

I am seeing the blank screen in all Edge, Chrome, and Firefox browsers (latest versions). This site is hosted on a Windows NT box with IIS (client’s decision, out of my hands!). Could that be affecting it?

My PHP version is 6.4.26 which should be good. Pretty much the only difference between the servers it works on and the server it does not work on, is IIS (and lower memory allocation, only 256M on the trouble server).

Interestingly I cloned the site to my dev server and the plugin works fine there. Same exact site files, different server.

I’m happy to provide more info if it will help track it down.

Edit to add*
my dev box is linux, not windows.

• This reply was modified 2 years, 3 months ago by robbpage.
• This reply was modified 2 years, 3 months ago by robbpage.

another thing I’ve noticed… I can almost ALWAYS make it happen if I start typing something and pause a second, then type more (or delete) and change the search string. It always seems to glitch if I do that. If I just type out my search query quickly, it works every time.

Hello there.

Here’s a shot of what it usually looks like:
https://iloc.sikichdevelopment.com/wp-content/themes/iloca-sikich/img/search1.png

and here’s the occasional ‘glitch’.
https://iloc.sikichdevelopment.com/wp-content/themes/iloca-sikich/img/search2.png

EDIT TO ADD* that white X in the 2nd shot is just the CLOSE button, it’s not part of the issue ??

I discovered today that if I resize the browser window when it happens, the search drop-down “pops” open to the correct width. Not sure if that means anything but that’s the behavior I’m seeing.

https://iloc.sikichdevelopment.com/ is the site if you want to poke around. The “glitch” happens in all the different locations I use it so it’s not particular to the are in the screenshots.

Thanks in advance for looking in to this. I know it’s almost certain I caused it, but I can’t track it down.

• This reply was modified 2 years, 8 months ago by robbpage.

excellent support…

anyone?

I should clarify…

It’s a 0 width, but I’m assuming because of padding it is visible as a maybe 10px wide column that appears and at the bottom, I can see the V of “View All” for the button. As far as I’m aware I’ve not messed with the css for these elements (unless they’re shared with something else I might have changed) but even if that was the case, it doesn’t happen ALL the time. just randomly.