robaxxx

Hey, thanks for looking at this.

I received screenshots of the DNS which is at Godaddy and sure enough, there were two sets of A records in it, one set pointing to that Cloudflare IP you mentioned and the other to my server.

So, the site was randomly hitting Cloudflare (and even being cached!) on different pages at different times.

I’ve told them to delete those records and leave only the correct ones.

The client has had 3 rebrands over the last decade and I suspect the Cloudflare records would have been imported from a previous domain and previous registrar.

Strange is that it worked when routed to the Cloudflare IP and was being cached. Maybe everyone can have free random caching just by pointing an A record there heh.

Thanks again for the comments here that helped.
Regards
ROb

Thank you for having a look at this, I appreciate your expertise on this.

I’ll get them to send me the DNS and then come back and update this here. I’ve not had any responses this week, but if they want to site to work properly then I need to get the info.

I’ll update again soon as I have it.
Regards
Rob

Oh, I should state that I don’t have control over the DNS of that domain. I have asked where the DNS is but haven’t received a reply. They did not want to put it in Cloudflare when I built the site. I think it is in Office 365.

Hi, the whole point of this query is that the neurizer domain is not in Cloudflare. All of the posts above state that.

That’s the strange thing… how does a domain that is not in Cloudflare get a Cloudflare cache hit?

Regards
Rob

Yes, this is the site where the domain is not on Cloudflare: neurizer.com.au

If the homepage html document is not showing cf-cache-status: HIT then just click through some other pages.

And this is on the same multisite and does have the domain on Cloudflare: tog.co.nz

That one shows the header hit and also shows the plugin as being enabled.

So strange?

Thanks for checking,
ROb

Hi, yes it’s always been installed/activated separately per site, not at network level, and it works properly on the sites that have domains on Cloudflare.

But for some reason, the site that doesn’t have a Cloudflare domain and does not have the plugin active shows that caching header.

Is there anything else you are aware of that would cause a site to get that cache hit?

Regards
Rob

I guess the basic question is whether or not this plugin would/could cause pages to show cf-cache-status: HIT for a site in a multisite that does not have a domain on Cloudflare and does not have the plugin enabled.

Could that even happen?

Adding to this…

The above is not accurate now, ten minutes later.

Now, all pages show the cf-cache-status: HIT and I appear to be logged out on all of them, not just some of them.

I also compared to a site that has the plugin enabled and that has extra headers showing it is active e.g.

x-wp-cf-super-cache
cache
x-wp-cf-super-cache-active
1

So I’m not sure what’s going on with the site that does not have it active. I can’t see what else would create the cf-cache-status: HIT headers in the pages.

I’ll keep investigating, but thanks for any suggestions.
Rob

Thanks for sorting this out guys!

ROb

Hi Kris

Thanks for checking this. I’ll send you an email there now and we’ll carry on.
Regards
Rob

Thanks for this Adam.

Got sidetracked for a while but back again now.

I’ll check this and have a go!

Regards
Rob

“Would it be possible to provide some fresh steps for how to reengineer this on my side so I can work out what might be going wrong?”

Yes, my best guess is to install it on a multisite running on a Windows IIS server. That was the culprit with the first bug I reported way back and I won’t be surprised if it’s the same again. Do you test on IIS <<?

@generosus

• Thanks for the post about Cloudflare – I checked that and it is not that issue. It happens even with empty snippets. The primary domain is on CloudFlare. The issue I’m reporting is that Snippets can be saved, but not for network activation.
• Yes – the ticket I linked has all the testing I did including plugin conflicts.
• I am my Host. It’s my own dedicated server at a datacentre, The problem is with the plugin, so I’m bringing it up here. It worked before and was broken around about 3.4.2 or so.

Regarding the point about not being obligated to provide support here – I don’t car where I get the support so long as I get it. I bought the $400 license for this when it went commercial and tried to get support more than once through the site (details in my other thread). So instead, I am asking for support here. Just take it that I’m asking about the free version if that’s a problem. It’s the same plugin.

@shae

If we go private via your support email, I can give you any access necessary to check this over. I have a test instance that I keep running on the server and you can play with that as much as you like. Or if there’s more I can provide publicly here, let me know. I’ve offered this all before and still offer it… publicly or privately. Whatever works for the rules.

Let’s just get it sorted out.
Regards
Rob

Thanks Kris

I can send any supporting data, details or links to an email if needed.

Regards
Rob

Yes, thanks for getting this sorted Kris.

Ditto ??