rnsg01

I reinstalled the plugin but the table on the database is not there. I don’t want to abuse your courtesy, but I think I’ll have to update the database version first and then try reinstalling the plugin. For the time being we can stop here.
Thank you for everything

Good idea, I’ll try it and then tell you. Thanks

I had a look and unfortunately the table does not exist. What could have happened? How can i proceed in this case?
many thanks

Thanks for the quick response. No, unfortunately I don’t see the booking in the booking manager. There is only a message saying: no bookings pending confirmation.
I have checked the high server errors and I attach below some lines (I hope it is allowed)
Thank you for any information.
rnsg01

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17/08/2023 18:31:33 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: WordPress database error Table ‘Sql302263_2.wpe4_seatreg_payments’ doesn’t exist for query SELECT * FROM wpe4_seatreg_payments\r: /web/htdocs/www.xxxyyyyzzz.it/home/wp-admin/admin-ajax.php, referer https://www.xxxyyyyzzz.it/?seatreg=booking-status&registration=b0d1a5c665&id=28b759abf065fde14f009253fadef554638891f9
17/08/2023 18:31:33 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: WHERE booking_id = ’28b759abf065fde14f009253fadef554638891f9′ made by do_action(‘wp_ajax_seatreg_resend_receipt’), WP_Hook->do_action, WP_Hook->apply_filters, seatreg_resend_receipt_callback, SeatregBookingRepository::getDataRelatedToBooking, SeatregPaymentRepository::getPaymentByBookingId: /web/htdocs/www.xxxyyyyzzz.it/home/wp-admin/admin-ajax.php, referer https://www.xxxyyyyzzz.it/?seatreg=booking-status&registration=b0d1a5c665&id=28b759abf065fde14f009253fadef554638891f9
17/08/2023 18:31:33 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: postdrop: warning: unable to look up public/pickup: Permission denied: /web/htdocs/www.xxxyyyyzzz.it/home/wp-admin/admin-ajax.php, referer https://www.xxxyyyyzzz.it/?seatreg=booking-status&registration=b0d1a5c665&id=28b759abf065fde14f009253fadef554638891f9
17/08/2023 18:31:20 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: WordPress database error Table ‘Sql302263_2.wpe4_seatreg_payments’ doesn’t exist for query SELECT * FROM wpe4_seatreg_payments\r: /web/htdocs/www.xxxyyyyzzz.it/home/index.php, referer https://www.xxxyyyyzzz.it/?seatreg=booking-confirm&confirmation-code=fa6c4796fd8e48e204f6365bf040f59272c0220a
17/08/2023 18:31:20 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: WHERE booking_id = ’28b759abf065fde14f009253fadef554638891f9′ made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, seatreg_custom_pages, include(‘/plugins/seatreg/php/booking_check.php’), SeatregBookingRepository::getDataRelatedToBooking, SeatregPaymentRepository::getPaymentByBookingId: /web/htdocs/www.xxxyyyyzzz.it/home/index.php, referer https://www.xxxyyyyzzz.it/?seatreg=booking-confirm&confirmation-code=fa6c4796fd8e48e204f6365bf040f59272c0220a
17/08/2023 18:31:10 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: postdrop: warning: unable to look up public/pickup: Permission denied: /web/htdocs/www.xxxyyyyzzz.it/home/index.php
17/08/2023 18:31:10 [error] [client xx.xx.173.56] – https://www.xxxyyyyzzz.it – AH01215: postdrop: warning: unable to look up public/pickup: Permission denied: /web/htdocs/www.xxxyyyyzzz.it/home/index.php