rnrh

Hi @guicmazeredo

Thanks for your response.

Yes, I believe I have gone through both the setup and troubleshooting.

Here is a link to an image of the order notes for an order stuck in pending. Here is a link to an image of the order actions available on the same order.

Below is my system status

### WordPress Environment ###

WordPress address (URL): https://unicornbitters.store
Site address (URL): https://unicornbitters.store
WC Version: 4.9.2
REST API Version: ? 4.9.2
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.75.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wptt_
Total Database Size: 5.09MB
Database Data Size: 3.43MB
Database Index Size: 1.66MB
wptt_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wptt_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wptt_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wptt_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wptt_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wptt_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wptt_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wptt_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wptt_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_options: Data: 2.03MB + Index: 0.06MB + Engine InnoDB
wptt_postmeta: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
wptt_posts: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wptt_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wptt_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wptt_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wptt_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wptt_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wptt_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wptt_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wptt_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wptt_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wptt_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 24
acf-field-group: 4
attachment: 5
page: 13
post: 3
product: 2
revision: 8
shop_coupon: 7
shop_order: 45
shop_order_refund: 1
wp_paypal_order: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (7) ###

Advanced Custom Fields PRO: by Elliot Condon – 5.8.12
Classic Editor: by WordPress Contributors – 1.5
Prevent Browser Caching: by Kostya Tereshchuk – 2.3.2
SVG Support: by Benbodhi – 2.3.18
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
WooCommerce: by Automattic – 4.9.2 (update to version 5.1.0 is available)
WordPress Importer: by wordpressdotorg – 0.7

### Inactive Plugins (2) ###

Autoptimize: by Frank Goossens (futtta) – 2.8.1
Jetpack by WordPress.com: by Automattic – 9.4

### Must Use Plugins (1) ###

Endurance Page Cache: by Mike Hansen – 2.0.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #19 - /shop/
Cart: #20 - /cart/
Checkout: #21 - /checkout/
My account: #22 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Unicorn Bitters Theme
Version: 1.0.0
Author URL: https://michaelrholloway.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: unicorn-bitters-theme/woocommerce/archive-product.php version - is out of date. The core version is 3.4.0
unicorn-bitters-theme/woocommerce/cart/cart-empty.php
unicorn-bitters-theme/woocommerce/cart/cart.php
unicorn-bitters-theme/woocommerce/checkout/form-billing.php
unicorn-bitters-theme/woocommerce/emails/email-addresses.php
unicorn-bitters-theme/woocommerce/order/order-details-customer.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 176
Oldest: 2021-02-26 21:11:03 +0000
Newest: 2021-03-29 15:04:51 +0000