rmirq

Hi James,
Thank you for the update. In the meantime, we have been able to get our site connected with the Google services we needed, but still have not gotten Site Kit working. We have tried uninstalling and reinstalling the plugin, but encountered the same error. Not sure about the second suggestion, this is our only wordpress site and I’m not fully familiar with how to set up a fresh environment for testing. Thanks again,
Rob

Hi James,
I just tried a fresh install of Site Kit and recorded the experience with Loom (shared with form). We were unable to do this in an incognito window, so I used a regular browser session after clearing all cache and cookies.

Thanks again for all your help today and for creating a ticket with the devs. If there is any other info I can provide, please let me know and I will do my best to accommodate. While we’re waiting, I am going to provide these threads to our developers and see if they have any further recommendations.

Regards,
Rob

Hi James,
The URL where the error occurs is:
https://www.###/wp-admin/index.php?action=googlesitekit_proxy_exchange_site_code&googlesitekit_code=sitekit-3WDiXo9YE9b3FgMAbRvg9k&googlesitekit_site_code=4%2F0AX4XfWh4hQt6AKgU2lI925Qh-rDfAHBvvQmvIs0WU76B20bcFCQVc8I0TwPn2lzsmJ0Wog&nonce=cf0f6319b5&step=verification

I followed the steps listed above and resulted in same error (troubleshooting mode incognito).

Site Status:

Site Health Status
The site health check shows critical information about your WordPress configuration and items that require your attention.

1 Critical issue
Background updates are not working as expectedSecurity
3 Recommended improvements
You should remove inactive pluginsSecurity
Have a default theme availableSecurity
One or more recommended modules are missingPerformance
Passed tests
15 Items with no issues detected
Your WordPress version is up to date (6.0)Performance
PHP is up to date (7.4.15)Performance
SQL server is up to datePerformance
UTF8MB4 is supportedPerformance
Your website is using an active HTTPS connection.Security
Your site can communicate securely with other servicesSecurity
Scheduled events are runningPerformance
HTTP requests seem to be working as expectedPerformance
Your site is not set to output debug informationSecurity
Your site uses localized timezonesPerformance
The REST API is availablePerformance
WP Mail SMTP mailer setup is completeWP Mail SMTP
WP Mail SMTP DB tables are createdWP Mail SMTP
Can communicate with www.remarpro.comSecurity
Your site can perform loopback requestsPerformance

Hope this helps. Thanks again!

Hello James,
Thank you so much for your prompt reply.

edit: This is our first time setting up Site Kit on woocommerce. Our store previously ran on Magento and we must have used other solutions for interfacing with Google services.

The error occurs after sigining into my Google Account and granting site kit necessary permissions, at this point I am taken to a WP error screen with only the text:

There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.

Thank you again for your help!

Email contains:

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Site Kit by Google.

First, visit your website (https://www.###.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.###.com/wp-admin/index.php?action=googlesitekit_proxy_exchange_site_code&googlesitekit_code=sitekit-rcDaMfqrYJWXFikmUBFnCL&googlesitekit_site_code=4%2F0AX4XfWhKHHDJmD3PvczgOX2jLdIdGUEh4GyJ3kZ4UvDwx1iBxqAK5ZQhiv3cTxxR6GSMHg&nonce=877226ee58&step=verification) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

https://www.###.com/wp-login.php?action=enter_recovery_mode&rm_token=DAAnJxp0UXLshLeHFlBQFP&rm_key=6Ih3uVhzdbBdE4KaLwct1e

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.0
Active theme: ### (version 1.0)
Current plugin: Site Kit by Google (version 1.75.0)
PHP version 7.4.15

Error Details
=============
An error of type E_ERROR was caused in line 145 of the file /home/webuser/websites/###/public_html/wp-content/plugins/google-site-kit/includes/Core/Authentication/Google_Proxy.php. Error message: Uncaught Exception: Missing site_id or site_code parameter for setup URL. in /home/webuser/websites/###/public_html/wp-content/plugins/google-site-kit/includes/Core/Authentication/Google_Proxy.php:145
Stack trace:
#0 /home/webuser/websites/###/public_html/wp-content/plugins/google-site-kit/includes/Core/Authentication/Setup.php(327): Google\Site_Kit\Core\Authentication\Google_Proxy->setup_url()
#1 /home/webuser/websites/###/public_html/wp-content/plugins/google-site-kit/includes/Core/Authentication/Setup.php(238): Google\Site_Kit\Core\Authentication\Setup->redirect_to_proxy()
#2 /home/webuser/websites/###/public_html/wp-includes/class-wp-hook.php(307): Google\Site_Kit\Core\Authentication\Setup->handle_action_exchange_site_code()
#3 /home/webuser/websites/###/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#4 /home/webuser/websites/###/public_html/wp-includes/plugin.php(476

• This reply was modified 2 years, 5 months ago by rmirq.
• This reply was modified 2 years, 5 months ago by rmirq.
• This reply was modified 2 years, 5 months ago by rmirq.