rmcgn3

Hi @wpmudevsupport14,
I cleared my cache etc.. before doing both these tests:

1. Enabling “Store Submissions in Database” option made everything work great internally.
2. Externally, on submission, I get no errors on the page or in the console and it refreshes and goes to the top of the screen. No email or submission goes through.

Thanks,

Hi,
What I just determined is:

1. No matter what, if I have the Submission Behavoir -> Method set to Ajax, I will always get the red error message (An error occurred while processing the form. Please try again (undefined)) when I submit the form.

2. No matter what other settings I have enabled/disabled, Behavior -> Rendering: Load form using AJAX = enabled; always causes the form to disappear from the page.

With those settings turned off, if you’re an external user, hitting submit on the form with the required fields filled out correctly does nothing but bring you to the top of the page and refreshes(?).

Thanks,

Hi,
Having both settings you recommended prevented the form from showing up on the page entirely. Disabling Load form using AJAX made it visible again.

Here is the exported form via pastebin: https://pastebin.com/da1NMLq8

Thanks,