rladner

Thank you for all your support. Wats system is GREAT!

I also already purchased the WATS Premium and and customizations and when I upgraded, my front end displays the message, “The frontend submission form feature is only available in the premium release. Don’t hesitate to order it!”

How do I enable the premium features that I already paid for? Also How can I recover my Ticket archives that were already in the system? It’s imperative that we have those.

Thanks,
Rhonda

Our links feature also in the table are broken and not working. I’m having the server admins to install and earlier version of WP in hopes of solving this issue. It broke another plugin as well. Thank you. We love your beautiful and professional Table Press.

That worked and thank you. We have another issue now which happens when we use the Search Field in the Tickets page:

WordPress database error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘AND ticket.subject LIKE ‘%SCRAP%” at line 1]
SELECT COUNT(ticket.id) FROM wp_js_ticket_tickets AS ticket AND ticket.subject LIKE ‘%SCRAP%’

We do not know how to code and fix this problem.

Thank you for this info. I am going to try this.

I am having this issue and do not know how to correct it. When I update single sites, it works just fine, but just not in multisites. Please help ??