rixie1

@andi

Yes – they didn’t have to find me a solution, as the plugin was designed for ‘photo’ selling but, I guess, adding extra features attracts a larger market, and they certainly did everything they could to oblige.

@andi
Actually, the Photo Seller plugin people came up with a solution for me, which displays the .jpg image but allows me to attach the .eps as a purchase option. Thanks to the guys who worked this out for me, as it was a lifesaver! It isn’t a free plugin but the support and understanding has been excellent, and well worth the money I paid.

Hi Edegaru and Seedy,

Thank you for your responses – Synology are currently looking at the issue, which is a relief, as I’m way out of my depth.

To answer some of the questions raised:

I have a Dynamic IP
Admin was disabled and I have a unique name admin account
Update was done via Synology Control Panel, which is my usual procedure
All of my Website files are visible in Cyberduck FTP, and I have a copy on my desktop
NAS has unique user name and passwords.

In truth, I don’t think I’ve been hacked and I’m sure that the files are there somewhere – they’re just not being seen.

I didn’t move the wp-config.php file by accident. I was in my website, (front end), and it was loading slowly. I knew the DSM needed an update and thought it might help, so I went in to the NAS admin area to do it and I noticed updates for MariaDB and WordPress as well. I did these, along with the NAS update, and when they had completed I went back to my website to see if it was loading more quickly. That’s when the trouble started! I know i couldn’t have moved anything, as I wasn’t doing anything, either in the website admin or Cyberduck – they weren’t even open.

Anyway, I will wait and see what Synology say and hope that all my work hasn’t been for nothing.

Thanks again for your input

Just upload both files, copy the file URL from the EPS file, and when you insert the JPG file, set a custom link URL to the URL from the EPS file.

Sorry, I found this earlier, but I’ve been going round and round in circles and can’t find where I can change this anywhere now.

I’m not getting very far ??

Catacuastic, could you please point me in the right direction for changing the custom URL.

Thanks very much

Thanks catacaustic, I have asked, (two days ago on their forum), but I haven’t had a response yet, despite their assurance that support issues are normally responded to within 24 hours. Their forum is clear that they don’t offer support outside the boundaries of what the plugin is supposed to do but I am hoping that the delay is because they are trying to find me a solution, rather than because they are simply ignoring my thread!

The plugin does, however, come with a 30 day money back guarantee, so if you have any other suggestions of alternative plugins, I’d be really glad to hear about it, as I’m only 10 days in ??

The appeal of the Photo Seller plugin was that it was specifically designed for the purpose, and offers resized options, the ability to overlay a watermark, etc. I’m sure there are other viable options but, as this is all new to me, suggestions from someone with experience would be very much appreciated.

Thanks very much

Thanks catacustic – I wish it were as simple as you said.

I can custom link the URL in certain areas of my site, but not in the bit I need to. I am creating a Gallery, using the Photo Seller plugin, and the URL is greyed out and not editable in any way.

I think what I really need is to code the Add From Server plugin to create the custom link at the point of upload, so that when I insert the image into a Gallery, it already has the custom link attached. So I upload image.jpg and image.eps at the same time, and the plugin instructs the jpg file to attach the link of the eps file before it even gets to my media area.

Maybe I am missing something really obvious, (and easy)? I can’t think I’m the only person who wants to be able to do this, as there are thousands of vector artists selling their work online.

I’m a complete WordPress/Web building novice, and it’s a steep learning curve, so I hope someone can assist because I’m out of my depth!

Thanks

Thank you, catacaustic. Do you have any suggestions as to how i can link to a .jpg preview? Is there a way to zip them and show a preview? I would be happy for the customer to be able to download a zipped file with both the .jpg and .eps combined.

Oh, OK, thanks ??