Ritesh Patel

Hi @n_thirty,

It looks like you haven’t setup or might be you have disabled rtMedia for BuddyPress activity. You need to enable “Allow upload from activity stream” from rtMedia admin settings first in order to show media on their wall.

Please check this document: https://docs.rtcamp.com/rtmedia/getting-started/settings/#BuddyPress for more details.

It will be great if you can use rtMedia support forum: https://community.rtcamp.com/c/rtmedia for any rtMedia related issue.

Thanks.

Hi @aymanomar85,

Can you check it once with WordPress default theme and with other plugins disabled just to make sure that whether it’s rtMedia related issue or some other plugin or theme conflict.

It will be great if you can use rtMedia support forum: https://community.rtcamp.com/c/rtmedia

Hi @eklundper,

We have rtMedia add-on for that, rtMedia Pro: https://rtcamp.com/products/rtmedia-pro/ which has this feature to allow users to rate media of other users.

You can check the doc of this feature here: https://docs.rtcamp.com/rtmedia/addons/rtmedia-pro/features/star-ratings/

Hi @semagoff,

Can you please check it once with WordPress default theme and with other plugins disabled. It will be good and very helpful if you create support request at rtMedia support forum: https://community.rtcamp.com/c/rtmedia

You can create custom context, you just need to pass them in uploader shortcode. Check this doc: https://docs.rtcamp.com/rtmedia/developer/context/#CustomContexts for more information.

Hi @naserr,

We will look into the strings reported by you. It will be easy to track if you create support ticket at https://community.rtcamp.com/

You can also contribute to missing translations. Check this doc: https://docs.rtcamp.com/rtmedia/contribute/translations/ for more information.

Hi @naserr,

Thanks for your feedback ??

We have figure out localization issue and plugin has been updated. Please update rtMedia to v3.7.26 and confirm whether you still face the issue or not.

Hi @cybervang,

Thanks ??

If you are facing theme related issue, you can check rtMedia docs for developers -> https://docs.rtcamp.com/rtmedia/developer/ and check theme section, it might be helpful.

Feel free to create a support request on rtMedia support forum -> https://community.rtcamp.com/c/rtmedia

Hi @cybervang,

Please find my answers below to your doubts/questoins.

this product refuse to support ALL kinds of video formats. Are you kidding? It’s been years and you still only support mp4?

Yes, we do not allow all format of files to upload because mp4 is what most of the browsers support. We have the free video encoding service for everyone, its in-built with the plugin which converts videos other than mp4 into mp4 format, you can use it, it’s free. We clearly mentioned that in FAQ https://rtcamp.com/rtmedia/faq/#q1

Let us figure out what players we want for our formats? Give us a PLAYER option. There are LightBox plugins that support every format.

How many player options are you supposing we can provide? Every user/site owner has their choices. Someone need xyz player, someone other. Hence we have just given one default player, mediaelement js. And if you are a developer, do check this document -> https://docs.rtcamp.com/rtmedia/developer/allow-custom-media-types/ for how to allow to upload other audio/video media types. To use other media players, you will need to unbind mediaelement player first and then bind your own.

The ALL media short code is still not working properly.

Can you tell me what exactly is the issue you are facing with all media shortcodes?

I can suggest you to create a support request on https://community.rtcamp.com/c/rtmedia.

Hi Jnu,

Make sure you have upload option enabled for BuddyPress activity from rtMedia admin settings under BuddyPress tab and also check once with WordPress default theme and with other plugins disabled, it might be theme issue or some other plugin conflict.

You can also use rtMedia support forum -> https://community.rtcamp.com/c/rtmedia

Hi desert-rover,

Thanks for your feedback. Can you tell me what issue you are facing with the site-wide galleries

However, I can’t get the latest version, because in the last version

You can always get the latest version and license of the purchased addon from -> https://rtcamp.com/my-account/

It will be good if you use rtMedia support forum -> https://community.rtcamp.com/category/rtmedia for any rtMedia related issue.

Try saving rtMedia admin settings as suggested by @gideonlupine here -> https://community.rtcamp.com/t/php-warning-cannot-use-a-scalar-value-as-an-array/3460

Hi spilomac,

Can you please check it with WordPress default theme and with other plugins disabled?

It will be good if you use rtMedia support forum -> https://community.rtcamp.com/category/rtmedia

Hi @hetcreatief,

Please check rtMedia with WordPress default theme and with other plugins disabled, it might be theme issue or a plugin conflict.

You can also check rtMedia support forum here -> https://community.rtcamp.com/category/rtmedia

Hi webplayer,

Please check it with WordPress default theme and with other plugins disabled.

It will be great if you create support topic on rtMedia support forum -> https://community.rtcamp.com/category/rtmedia