Richard Long

Hi @codebyrobin

The issue has already been fixed – some required files were missing from the plugin download stored by www.remarpro.com. Please re-download or delete and reinstall – you should be good to go.

Hope that helps and let me know if you need any further assistance!

Thanks

Richard

• This reply was modified 3 weeks, 5 days ago by Richard Long.

Hi @thebigaxel

We’ve just released an update to improve compatibility with the latest versions of WordPress, so please update and let me know how that works for you.

If that’s still not getting the results you are looking for, please check the our debug guide for WordPress here.

Hope that helps!

Richard

Thanks for bearing with us while we rolled out a fix. We’ve just released v1.2.5, which should address the outstanding issues. But please do let me know if there’s anything else.

Thanks,

Richard

Thanks for that and bearing with us while we rolled out a fix. We’ve just released v1.2.5, which should address the outstanding issues. But please do let me know if there’s anything else.

Thanks,

Richard

Hi Ken,

Thanks for your message. As far I’m aware the plugin works well on the latest version of WordPress? If you’re experiencing any issues, please do let us know.

We’re continuing work on various projects, focusing on Customer Support and Knowledge Base plugins, you can find out more at HeroThemes.com.

Thanks again,

Richard

Hi @ohtusabes, @contentone,

Great news, thanks for the feedback! Glad Heroic Glossary is working well for you.

If you’ve got a minute, I’d really appreciate if you could please leave a review for the plugin. It helps increase visibility of the plugin and promote the ongoing development.

All the best with your projects and thanks again,

Richard

Hi @gabrielone

Thanks for the that, you’re correct, so we’ve rolled that suggestion as a fix in version 1.2.4.

@contentone, @ohtusabes – please update to Heroic Glossary version 1.2.4 and let me know how that works for you.

Kind Regards,

Richard

Hi @jonellealice,

Thanks for your kind words about Heroic Glossary, glad you are enjoying using the plugin.

Regarding the issue you are experiencing, we’ve just pushed an update that should hopefully fix compatibility issues with the latest WordPress versions.

Let us know how that works for you.

Thanks,

Richard

Thanks for the update. Glad you got it sorted.

Thanks,

Richard

Hi @bilion

Thanks for your message.

It sounds like this could be a browser caching issue? These can be stubborn – the easiest way to check is using a private / incognito window to see if that helps.

Failing that, please go through our Ultimate WordPress Guide here. If you’re still having issues, reply back here with additional information and we’ll do our best to assist further.

Thanks,

Richard

Hi @kimso,

We’ve just released v1.2.3, which includes a fix for this report. Please update and let us know how that works for you.

Thanks,

Richard

Hi @andre3600,

Thanks for your suggestion.

There’s no GitHub repository for the project at this time, though if you want to dig in a little more, you can find the SVN repository here.

We are currently investigating the best way to implement customizations, such as adding and leveraging additional filters. It sounds like you may be able to achieve much of what you wish to achieve with some custom CSS? Might be something to look in to further?

All the best,

Richard

Hello,

Thanks for your kind feedback.

Regarding an export feature, the Glossary content is stored in the post/page post content, and there is already an export feature for that built in to WordPress – Admin > Tools > Export. It’s likely there are also other backup tools that could do more specific backup.

Regarding SEO, the Glossary is displayed/rendered just as other post content, we have no plans to do anything else or more technical in this regards. Same applies for interaction with the WordPress search functionality.

The ad code feature sounds fairly specific to your use case, so is not something that we would consider.

The focus for this plugin is to do just one thing well, with that focus being Glossary functionality. Anything else would require additional customization to suit any specific requirements.

Thanks again for your kind feedback on the instant filtering/search and glossary management UI.

Kind Regards,

Richard

Hi there,

Currently Heroic Glossary only works with latin character sets, I’ve made a note on our product tracker to investigate this functionality going forward, but the plugin currently does not support non-latin based languages.

Kind Regards,

Richard

Hi Kim,

Thanks for your message.

Translation should be possible, though you should note that block translation is slightly more involved as after translation you need to generate a json file from your translation that will be loaded in the editor.

You can read more about the process for this in a previous support thread about translation of Heroic Glossary here, we now package the French translation as an example / reference.

Further reading can be found in the Internationalization section of the handbook and you can review the community translations for this plugin here that may be of help.

Translations aren’t my area of expertise, but hopefully the above notes help you towards a solution that works for you.

Kind Regards,

Richard