richardkent001

Forum Replies Created

Viewing 11 replies - 1 through 11 (of 11 total)

  • Glitches all over the place. Piece of shit plugin!

    Piece of shit plugin!

    You are correct. It’s a pretty disaster!

    Thread Starter richardkent001

    (@richardkent001)

    Actually I don’t need a CRM, sorry, I need an email marketing plugin. What do you suggest? Thanks.

    Thread Starter richardkent001

    (@richardkent001)

    Error due to “deliver to different address” checked by default. Resolution to uncheck in Woocommerce settings:

    https://la-studioweb.com/tip-trick/quick-tip-disable-ship-to-different-address-on-checkout-page/

    Thread Starter richardkent001

    (@richardkent001)

    The email text colour is not a problem. How do I change the text colour of bank details on the order received page?
    https://www.emfneutralizer.com.au/checkout/order-received/6190/?key=wc_order_5wUDtNp9a8dnr

    Thread Starter richardkent001

    (@richardkent001)

    Wow, I didn’t realise that. But yes you are correct. The text colour is white on a white background.
    How do I fix this?

    Thread Starter richardkent001

    (@richardkent001)

    Hi Adam,

    Yes I am getting successful transactions.
    I disabled the new payments experience in Stripe and it appears to have stopped “incomplete” transactions. Thank you. System report is below, before I made the change, in case you think it is worth examining.

    Thanks! Richard

    
### WordPress Environment ###

WordPress address (URL): https://www.emfneutralizer.com.au
Site address (URL): https://www.emfneutralizer.com.au
WC Version: 5.9.0
REST API Version: ? 5.9.0
WC Blocks Version: ? 6.1.0
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.8.0
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.20
PHP Post Max Size: 512 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.29-MariaDB-log-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: 2GbZPRp5_
Total Database Size: 78.45MB
Database Data Size: 69.67MB
Database Index Size: 8.78MB
2GbZPRp5_woocommerce_sessions: Data: 0.08MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_woocommerce_order_itemmeta: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
2GbZPRp5_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_actionscheduler_actions: Data: 2.54MB + Index: 0.92MB + Engine MyISAM
2GbZPRp5_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_actionscheduler_logs: Data: 1.90MB + Index: 1.40MB + Engine MyISAM
2GbZPRp5_cerber_files: Data: 15.14MB + Index: 2.30MB + Engine MyISAM
2GbZPRp5_cerber_sets: Data: 10.14MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_cerber_uss: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_commentmeta: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
2GbZPRp5_comments: Data: 1.09MB + Index: 0.46MB + Engine MyISAM
2GbZPRp5_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2GbZPRp5_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
2GbZPRp5_options: Data: 2.71MB + Index: 0.11MB + Engine MyISAM
2GbZPRp5_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_pmxi_hash: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_pmxi_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_pmxi_imports: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_pmxi_posts: Data: 0.23MB + Index: 0.06MB + Engine MyISAM
2GbZPRp5_pmxi_templates: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_postmeta: Data: 4.78MB + Index: 2.53MB + Engine MyISAM
2GbZPRp5_posts: Data: 0.70MB + Index: 0.14MB + Engine MyISAM
2GbZPRp5_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
2GbZPRp5_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
2GbZPRp5_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
2GbZPRp5_usermeta: Data: 0.46MB + Index: 0.28MB + Engine MyISAM
2GbZPRp5_users: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
2GbZPRp5_vtprd_lifetime_limits_purchaser: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_lifetime_limits_purchaser_logid_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_lifetime_limits_purchaser_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_purchase_log: Data: 10.72MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_vtprd_transient_cart_data: Data: 18.36MB + Index: 0.02MB + Engine MyISAM
2GbZPRp5_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_customer_lookup: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
2GbZPRp5_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_wc_order_stats: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
2GbZPRp5_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
2GbZPRp5_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wt_iew_action_history: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wt_iew_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
2GbZPRp5_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_acl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_countries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_lab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
cerber_qmem: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
cerber_traffic: Data: 0.04MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 90
custom_css: 1
customize_changeset: 7
et_body_layout: 1
et_footer_layout: 1
et_template: 4
et_theme_builder: 1
nav_menu_item: 15
page: 13
post: 3
product: 7
product_variation: 4
revision: 11
shop_coupon: 9
shop_order: 1400
vtprd-rule: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Child Theme Configurator: by Lilaea Media – 2.5.8
Divi Plus: by Elicus – 1.9.2
Divi Toolbox: by Divi Lover – 1.6.14
Jetpack: by Automattic – 10.3
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.4
VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.2.02
VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.2.02
Side Cart WooCommerce: by XootiX – 2.1
WooCommerce Stripe Gateway: by WooCommerce – 5.8.1
WooCommerce PayPal Payments: by WooCommerce – 1.6.2
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce: by Automattic – 5.9.0
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.9.3
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.12

### Inactive Plugins (0) ###

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #19 - /shop/
Cart: #20 - /cart/
Checkout: #21 - /checkout/
My account: #22 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Divi Child
Version: 4.9.4.1632247973
Author URL: https://www.elegantthemes.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.14.1
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: Divi-child/woocommerce/checkout/form-checkout.php

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: AU
PayPal card processing available in country: Yes
Pay Later messaging available in country: Yes
Vault enabled: Yes

### Action Scheduler ###

Complete: 11,103
Oldest: 2021-11-02 11:50:04 +1000
Newest: 2021-11-30 19:53:05 +1000

### Status report information ###

Generated at: 2021-12-01 10:48:18 +10:00
    Thread Starter richardkent001

    (@richardkent001)

    Hi,

    This error is still occurring. Some sort of rounding error so that there is a payment mismatch between the cart and order amount. Requested amount is $132.95 but the system thinks the amount is $132.96. Here is the log:
    https://pastebin.com/PFRAF06N
    I was told your payment gateway would be updated to be more robust so it can handle these case.
    Any assistance is greatly appreciated.

    Thanks
    Richard

    Thread Starter richardkent001

    (@richardkent001)

    https://pastebin.com/P1i7QDtD

    Thanks!

    Thread Starter richardkent001

    (@richardkent001)

    Hi @webtoffee

    Thank you for your response. Unfortunately I cam getting complaints from customers that are getting payment errors. “An error occurred. We were unable to process your order, please try again”.

    Regards
    Richard

Viewing 11 replies - 1 through 11 (of 11 total)