Richard from Elementor

Hello,

Thank you for reaching out. I’m Richard from the Elementor Team, and I hope you are doing well. I’m sorry to hear about the issues you’re experiencing.

I visited all three links and the map appears correctly on each site:
https://prnt.sc/-dUJOQuCa2UV
https://prnt.sc/5Iejwn-kJfDb
https://prnt.sc/JucT5rQq2OsH

This is on Google Chrome. I also checked Safari with the same result.

It might be a conflict with your theme or plugins or the device not connecting to the Google servers. You can try embedding a Google map on a native WordPress post or page to check if the issue occurs.

Let us know if this helps.

Have a nice and productive day!

Kind regards

Hello,

Thank you for reaching out. I’m Richard from the Elementor Team, and I hope you are doing well. I’m sorry to hear about the issues you’re experiencing. I can confirm that the Global Widget issue was fixed in 3.25.3.

It might be a conflict with your theme or plugins. Please follow these steps and let me know if it solves the issue. Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin. – Temporarily switch your WordPress theme to Hello Elementor (or another default WordPress theme) and see if it solves your error. You could also try reinstalling Elementor.

(Please ensure you have a backup in place for all these steps.)

I hope this information helps you.

Kind regards

• This reply was modified 4 months, 3 weeks ago by Richard from Elementor.

Hello,

Thank you for reaching out. I’m Richard from the Elementor Team, and I hope you are doing well. I’m sorry to hear about the issues you’re experiencing.

It might be a conflict with your theme or plugins, Please follow these steps and let me know if it solved your issue: – Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin. – Temporarily switch your WordPress theme to Hello Elementor (or another default WordPress theme) and see if it solves your error. You could also try reinstalling Elementor.

(Please ensure you have a backup in place for all these steps.)

I hope this information helps you.

Kind regards,

Hello,

Thank you for reaching out, I and apologize for the issues you are facing and the inconvenience caused.

If you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here, unfortunately.

If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to help. Have a nice and productive day!

Kind regards,
Richard

Hello,

Thanks for your feedback and pointing out this issue; it is much appreciated. Our developers are aware of this and are working on it. A full report has been created, and the priority of this task has been set high. This means we are already in the process of resolving this issue.

I’m sorry for the inconvenience this has caused. We highly appreciate your patience and support while our team works on resolving this issue.

Kind regards,

Hello,

Thanks for your feedback and for pointing out this issue; it is much appreciated. Our developers are aware of this and are working on it. A full report has been created, and the priority of this task has been set high. This means we are already in the process of resolving this issue.

I’m sorry for the inconvenience this has caused. We highly appreciate your patience and support while our team works on resolving this issue.

Kind regards,

Hello,

Thank you for reaching out. Please note that saved templates do not automatically change on the page they are added to when edited in Elementor (as opposed to using them in the template or shortcode widget = changed globally every time the template is updated).

Please view this short screen recording: https://www.loom.com/share/61b1b659d13a4b4cadd6f42ec5be534d?sid=14f766fe-09ae-4d97-8d92-713b320a5c32.

Shortcode: https://prnt.sc/Klu5_yoJmZLN.

When templates are added to the page directly from the template library, changes are not reflected in the template (the purpose is more for a starting point).

Please let me know if I misunderstood the issue or if we can further assist.

Kind regards,
Richard

Hello!
Thank you for reaching out! I’m Richard from the Elementor team, and I will gladly help you out.

Once you create a page with Elementor, there are several ways to edit it. Please view this short screen recording: https://www.loom.com/share/256c0b74df5b40488f256ab7497bdce7

As for the WordPress Readings settings, this should look like in the screen recording. If not, I suggest contacting the hosting provider.

I hope this was helpful!

Kind regards,
Richard

• This reply was modified 5 months ago by Richard from Elementor.

Hello,

Thank you for reaching out.

We are experiencing an issue with the template library and permissions. Our team is aware of the issue and is working on a fix as we speak. You can find the issue’s status on this page and monitor it for updates:?https://status.elementor.com/. Rest assured that the fix is coming. Sorry for the inconvenience!

If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to help. Have a nice and productive day!

Kind regards,
Richard

• This reply was modified 5 months ago by Richard from Elementor.

Hi Toros!

Thank you for reaching out. The site title and tagline are usually handled by WordPress, under General Settings: https://prnt.sc/MMcqOezmoEq_.

As for the header image, I recommend contacting the theme developer. This is entirely possible when only using Elementor with the Hello theme. It’s even possible to create different header images for each viewport and/or adjust their positioning.

As a Pro user, display conditions can be set for different pages in the theme builder.

I hope this was helpful.

Wishing you a great day/evening.

Kind regards,
Richard

Hello!
Thank you for your reply. I am uncertain what Shared Elementor Pro is. The license holder can contact Elementor Support at anytime for any issues.

Thanks!
Kind regards,

Hello,

Thank you for reaching out. Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ for the agents to investigate this for you.

www.remarpro.com rules state that commercial products are not supported here, unfortunately.

Have a great day!

Kind regards,
Richard

Hello!

Thank you for your reply. My apologies; the post title should have given it away! ??

The Loop Grid only has the “current query” for the posts/products layout; unfortunately, it does not for post/product tags or categories:
https://www.loom.com/share/b31848c50ded4a43b126234ab9fd8569
I understand what you would like to achieve, and I was thinking of workarounds for this scenario. It would be possible to create single product templates depending on the sushi rolls and their ingredients and use the display conditions accordingly (to ACF taxonomies) of the template. This way, you could show the ingredients of each sushi roll type. I know this is not ideal, but the loop grid currently does not include the current query for tags and categories. I apologize for the inconvenience, and hopefully, we can implement this soon.

If you set the Layout to Products, would this not work: https://prnt.sc/NF_IRTiF9leb?

We welcome any feedback on GitHub/Feature Request: https://github.com/orgs/elementor/discussions/categories/feature-request

If you are a Pro subscriber, we also recommend opening a support ticket for another look. If no other workaround is found, the agents can add this as a feature request.

I hope this helps!

Kind regards,

Hello!

Thank you for reaching out. Can you please let me know which widget you are using for the query? Is this for the single product template or the product archive template?

Thanks!

Have a great day!
Kind regards,

P.S. This was the link: https://rgbacolorpicker.com/rgba-to-hex