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  • Thread Starter richardjconnelly

    (@richardjconnelly)

    Hello Lisa – Thank you for explaining that. Also, I just called my webhosting service. They said they had to disable by CDN (not even sure what that means!) but now everything is running well!

    Thank you very much for taking so much time to reply to my questions today. It has been incredibly helpful.

    Thread Starter richardjconnelly

    (@richardjconnelly)

    Hi Lisa – Yes, I think I am going to call up my webhosting team and ask them.

    On the Troubleshooting issue, I apologize for all my questions, but do I go into Troubleshooting mode, deactivate the plugins, then enable one, then go OUT of Troubleshooting mode in order to see if my sight works? Or do I enable one of the plugins, and then see if my sight works without leaving Troubleshooting mode?

    Thanks again for all your help on this!

    Thread Starter richardjconnelly

    (@richardjconnelly)

    Hi Lisa – Thank you again for your message. Ok, I went into Troubleshooting mode and it appears that all my plugins are disabled at the moment. How do I determine if one of them is causing my site issue if the user experience doesn’t change while in Troubleshooting mode? How do I test which plugin might be causing the problem?

    Thread Starter richardjconnelly

    (@richardjconnelly)

    Hi Lisa – Thanks for your reply. I am not using any special query for front page or category archive display. At least I don’t think I am. I just wrote an article and posted it like normal and it’s not showing up.

    I just downloaded that health check plugin you suggested, but I am not sure what to do with it to find out what’s messing up my site. I clicked on Troubleshoot, but I don’t know where to go from here.

    Also, I just changed my theme to TwentyTwenty, and the change is not showing up when I visit my site on my phone (while not signed in). It’s as if any change I am making to my site is not appearing.

Viewing 4 replies - 1 through 4 (of 4 total)