Ryan Stark
Forum Replies Created
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Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] PHP ErrorsThese are just simple PHP notices and not errors or warnings. They can be safely ignored, and the plugin already suppresses them.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Share a sale tracker plugin FailingSince this isn’t a specific error or bug with the plugin itself, I recommend waiting for ShareASale support to respond with further troubleshooting steps.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Uncaught Type ErrorThis is resolved in version 1.5.1.
Thanks for your feedback. Based on it, we added an option to exclude certain WooCommerce categories from the datafeed generation in the latest release today, version 1.5.1. If this works well for you, please consider updating your review.
ShareASale does not support multi-currency for product datafeed uploads; all prices are assumed USD. This second feature will not be possible to add.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Uncaught Type ErrorThanks for reporting this. It should not cause a problem with tracking, but we’ll have it fixed in the next minor update.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Fatal ErrorVersion 1.5.0 was just pushed. Let us know if this doesn’t fix the issue for you both!
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Fatal ErrorThanks for the info, @wodobo. If like you said, everything is constant besides PHP version when you experience this issue, it is indeed likely related to something besides other plugins and themes. This definitely makes it harder to debug though.
I recommend waiting for the plugin update coming in the next week or so and giving it a try. If it doesn’t do the trick, then we can try taking a deeper dive afterward.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Fatal Error@wodobo I wasn’t able to reproduce this error while testing with PHP 7.4.2, WordPress 5.7.1, and WooCommerce 5.3. What other plugins are you using and what is your currently active theme?
We do have a small change coming that may remedy this by adding extra protection to ensure the tracker plugin can’t load prior to WooCommerce (which defines the is_order_received_page() function) in some environments.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Fatal Error@wodobo and @kimberlyholmes, apologies for the delay. Rest assured we are planning a feature and bug fix update to this official plugin soon and will resolve this issue at the same time. Thank you for your patience.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] Fatal ErrorHi Kimberly,
That error sounds like you are running an old version of WooCommerce. What version of it and WordPress do you have? The ShareASale plugin requires at least version 2.6 of WooCommerce and 4.4 of WordPress.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] permission_callback argumentThis has been resolved with version 1.4.7 just released.
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] permission_callback argumentThanks for bringing this to our attention. Since this is just a PHP notice and not a true error or warning, we’ll look into adding a fix in the next minor plugin update.
If these messages are being shown in the browser and not just server error logs though, it’s recommended you turn off your WP_DEBUG setting. You can add the following to your wp-config.php file to do so:
define( 'WP_DEBUG', false ); define( 'WP_DEBUG_DISPLAY', false );
Forum: Plugins
In reply to: [ShareASale WooCommerce Tracker] ShareASale Automate Reconciliation ProblemSorry to hear you’re having trouble with the coupon upload feature.
When you entered your API secret and token, did it save successfully or was there an error at the top of the page after saving? Do you have your ShareASale Merchant ID also entered in the Tracking Settings tab of the plugin?
Also, what other plugins do you have installed, and what version of WooCommerce and WordPress are you running?
Sorry to hear you’re having trouble. What other plugins do you have installed, and what version of WooCommerce and WordPress are you running?